Tahlia De Alejandro
Phoenix,AZ
Summary
Committed employee with a history of meeting company needs with consistent and organized practices for more than 5 years. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Completed most ASL (American Sign Language) classes going for Deaf Certificate. Student is capable of signing and understanding most ASL if aid is needed in the subject but are not legally qualified.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden
Phoenix, AZ
04.2022 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
Togo Specialist
Olive Garden
Phoenix AZ, AZ
12.2021 - Current
- Received payments, returned accurate change and closed checks in POS system.
- Packaged and bagged cooked food and prepared items.
- Occasionally delivered catering orders for large events.
Busser
Olive Garden
Phoenix, AZ
02.2020 - Current
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Hostess
Olive Garden
Phoenix, AZ
11.2018 - Current
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Delivered outstanding service and support from initial interaction to final departure.
Education
Deaf Studies (Communication)
Glendale Community College
Phoenix, AZDeaf Studies (Communication)
Phoenix College
Phoenix, AZSkills
- Order Management
- Guest Engagement
- Safe Food Handling
- Liquor, wine, and food service
- Positive and professional
- High-volume dining
Languages
American Sign Language
Limited
Timeline
Server
Olive Garden
04.2022 - Current
Togo Specialist
Olive Garden
12.2021 - Current
Busser
Olive Garden
02.2020 - Current
Hostess
Olive Garden
11.2018 - Current
Deaf Studies (Communication)
Glendale Community College
Deaf Studies (Communication)
Phoenix College
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