Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tahlia Duty

Encino,CA

Summary

Highly motivated Clinical Director delivering positive patient outcomes, creative solutions to issues and great interaction with staff, patients and other stakeholders. A gifted professional knowledgeable in healthcare regulations. Ready for a new position involved in overseeing quality assurance for a medical facility.

Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Director Clinical Facilities

Universal Marine Medical
Los Angeles, CA
01.2022 - Current
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Identified opportunities for improvement in operational performance metrics.
  • Leveraged market knowledge and studied competitive landscape to drive revenue.
  • Met with stakeholders to address issues and implement solutions.
  • Researched and negotiated pricing to reduce cost of equipment and supplies.
  • Drafted mission and vision statements to outline objectives and motivate employees.
  • Built strong referral network to generate new business opportunities.
  • Supported work-life balance to improve staff morale.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Cultivated strong relationships with customers
  • Served as a public spokesperson at industry events or conferences.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.

Healthcare Supervisor

Princess Cruise Lines Ltd.
Los Angeles, CA
01.2016 - 01.2022
  • Developed and enforced policies and procedures to ensure safety of patients and staff.
  • Monitored the performance of healthcare personnel to ensure compliance with regulations and standards.
  • Conducted regular meetings with staff to discuss their job duties and performance issues.
  • Provided guidance on appropriate clinical practices to ensure high-quality patient care.
  • Resolved customer complaints regarding healthcare services provided by the facility.
  • Ensured that all employees were adequately trained for their roles in providing quality care for patients.
  • Prepared informative manuals and training guides to assist with successful management of healthcare system.
  • Represented company professionally when engaging with public and government agencies.
  • Monitored and maintained supply of medical equipment, tools and accessories.
  • Developed and maintained computerized record management systems to store and process data.
  • Researched health center standards and guidelines to identify best practices and improvement opportunities.
  • Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
  • Inspected facilities and recommended building or equipment modifications to comply with access, safety and sanitation regulations.

Senior Nursing Officer

Princess Cruise Lines Ltd.
Los Angeles, CA
06.2010 - 01.2016
  • Provided professional nursing care to acutely and chronically ill patients.
  • Developed and maintained relationships with other healthcare professionals.
  • Reviewed patient records and medical reports for accuracy, completeness, and compliance with applicable standards.
  • Supervised the work of junior nurses and ensured that they were performing their duties correctly.
  • Assessed staffing levels in order to meet patient needs efficiently.
  • Created individualized plans of care for each patient based on assessment data.
  • Managed team of registered nurses & Doctors and oversaw management of medical facility.
  • Oversaw patient recordkeeping and regulatory compliance programs.
  • Conducted and presented research to leadership, enhancing care delivery across nursing staff and reducing operational costs.
  • Hired and trained new hospital nursing staff members and trained all team members in area of service.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
  • Contributed to nursing staff development through attendance of occupational workshops and leading of certification initiatives.
  • Verified emergency readiness and workflow sustention by training clinical staff in emergency guidelines and procedures.
  • Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
  • Handled administrative support for 300 -bed facility, overseeing staffing, performance reviews and policy implementation and compliance.
  • Created and integrated new nursing protocols designed to improve patient outcomes while minimizing medical errors.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Created and implemented staff schedules and provided quality nursing care to patients.
  • Adhered to hospital policies, procedures, regulations and standards of professional practice.

Advanced Registered Nurse Practitioner

Barts and the London NHS Trust
London
01.2007 - 06.2010
  • Developed and implemented patient care plans in collaboration with multidisciplinary teams.
  • Performed physical assessments of patients to diagnose acute and chronic conditions.
  • Ordered laboratory tests, imaging studies, and other diagnostic procedures as needed.
  • Prescribed medications based on evidence-based guidelines.
  • Provided comprehensive management of common illnesses such as hypertension, diabetes, asthma, COPD.
  • Participated in clinical research projects to evaluate new treatments or protocols for specific conditions.
  • Attended conferences to stay current with healthcare trends and best practices.
  • Maintained accurate electronic medical records according to established standards of practice.
  • Consulted with specialists regarding complex cases or difficult diagnoses.
  • Reviewed lab results and communicated findings to patients in a timely manner.
  • Provided emotional support to distressed patients or family members.
  • Cultivated relationships with patients through effective communication, interpersonal and active listening skills.
  • Utilized effective communication and active listening skills to elicit patients' medical histories and details about current concerns.
  • Delivered primary care for patients and handled diagnosis, treatment, referral for consultation or specialty services, follow-up care, evening urgent care call and on-call emergency consultation.
  • Managed care of critically ill patients with hypertension, diabetes, renal failure, cardiac disease, closed head injuries, strokes, seizures and tumors.

Education

Diploma - Oncology And Cancer Biology

Buckinghamshire New University
London
09-2009

Masters Level PGCE - Perioperative Specialist Practice

Imperial College London
London
08-2006

Diploma in Higher Education - Nursing

University of West London
London
09-2001

Skills

  • Budget Control
  • Project Management
  • Operations Management
  • Staff Management
  • Business Development
  • Crisis Management
  • Financial Management
  • Program Management
  • Cross-Functional Team Leadership
  • Verbal and Written Communication
  • Creativity and Innovation
  • People Management
  • Content Development
  • Facilities Management
  • Capital Spending

Timeline

Director Clinical Facilities

Universal Marine Medical
01.2022 - Current

Healthcare Supervisor

Princess Cruise Lines Ltd.
01.2016 - 01.2022

Senior Nursing Officer

Princess Cruise Lines Ltd.
06.2010 - 01.2016

Advanced Registered Nurse Practitioner

Barts and the London NHS Trust
01.2007 - 06.2010

Diploma - Oncology And Cancer Biology

Buckinghamshire New University

Masters Level PGCE - Perioperative Specialist Practice

Imperial College London

Diploma in Higher Education - Nursing

University of West London
Tahlia Duty