Tahlor Sutton
Matteson,IL
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability.Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Committed job seeker with a track record of achieving company objectives through regular and organized methods. Capable of functioning under pressure and adjusting to new situations to best improve the organizational brand. A responsible and motivated student who is eager to apply their studies in the profession. exceptional technical skills with software and apps, the ability to handle difficult tasks, and outstanding time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Stocker
Aldi Grocery Store
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Security Officer
Securitas
01.2023 - 06.2023
- Professional security officer in Chicago South Suburbs
- Verifies the identity and clearance of personnel and vendors entering the premises
- Secured premises and personnel by monitoring the grounds and perimeter
- Operated computerized surveillance system
- Ensured compliance with safety regulations by preventing damage and loss
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Amazon Fulfillment Associate
Amazon
01.2021 - 01.2023
- Supports a responsive, yet fast paced team driven environment with the inclusion of shared responsibility
- Support with receiving inventory and increasing production
- Train and monitor progress of new hires
- Responsible for increasing speed and productivity of customer orders
- Act as a liaison between management and staff
- Work with management to redistribute staff to differentiate opportunities for team members
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Crew Member
Subway
01.2020 - 03.2021
- Team member responsible for the producing customer satisfaction
- Led, monitored, and oversaw day to day sales and operations
- Increased productivity with online catering and in-person orders
- Monitored cash counts and distribution of food and products
- Received an above-average rating from owners
Education
Bachelor's Degree - Criminal Justice
Governors State University
University Park, IL05.2025
Bachelor's Degree - Criminal Justice
Miles College
Fairfield, AL05.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Money handling
- Basketball Team Captain
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Cash management
- Payment processing
- Refunds and exchanges
- Staff training
- Reports and documents
- Identification checks
- Spirit, wine, and beer expertise
- Clear communication
- Honest and dependable
- Clean Driving Record
- Skill Building
- Flexible Schedule
- Microsoft Software Knowledge
- Parent Communication
- Fashion Designer
- Behavior Management
- Parent Communication
- Positive Reinforcement
- Forklift Certificate
- Student and parent relations
Certification
State of Illinois Permanent Employee Registration Card
Timeline
Cashier/Stocker
Aldi Grocery Store
06.2023 - Current
Security Officer
Securitas
01.2023 - 06.2023
Amazon Fulfillment Associate
Amazon
01.2021 - 01.2023
Crew Member
Subway
01.2020 - 03.2021
Bachelor's Degree - Criminal Justice
Governors State University
Bachelor's Degree - Criminal Justice
Miles College
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