TAHMARROW MURPHY
Las Vegas,NV
Summary
Dedicated and detail-oriented healthcare and pharmacy professional with extensive experience in customer service, insurance verification, claims processing, and administrative support. Proven ability to streamline workflows, resolve complex prescription barriers, and support patients through billing and medication access issues. Currently pursuing a Bachelor's degree in Healthcare Administration, building a strong foundation in healthcare systems, patient advocacy, and operations.
Overview
7
7
years of professional experience
Work History
Pharmacy Associate
BioPlus Specialty Pharmacy / Elevance Health
01.2024 - Current
- - Schedule patient follow-ups and coordinate prescription workflows
- - Verify insurance benefits and process claims for specialty medications
- - Assist patients with billing inquiries and access to medications
- - Work cross-functionally with providers and insurance reps to resolve prescription delays
- Remote
Pharmacy Technician
CVS Health
Las Vegas, NV
10.2024 - 01.2025
- - Filled and dispensed prescriptions in compliance with pharmacy regulations
- - Handled prior authorization processes for medication approvals
- - Educated patients on medication usage, insurance coverage, and resolved issues
Administrative & Billing Assistant (Semester Role)
UNLV Health
Las Vegas, NV
01.2022 - 07.2022
- - Scheduled patient appointments and maintained detailed medical records
- - Managed front desk communications and general office duties
- - Ensured HIPAA-compliant handling of patient information
Fulfillment Associate
Amazon Warehouse
Jacksonville, FL
05.2019 - 11.2021
- - Processed customer orders and ensured accurate, on-time shipments
- - Conducted quality checks and resolved order discrepancies
Shift Leader
Smoothie King
Jacksonville, FL
03.2018 - 04.2021
- - Supervised team members and managed store operations during shifts
- - Trained new employees in customer service and safety procedures
- - Maintained high product quality and customer satisfaction standards
Education
Bachelor's Degree - Healthcare Administration
University of Nevada, Las Vegas
Skills
- Prescription & Claims Coordination
- Insurance Benefit Verification
- Pharmacy Operations & Prior Authorizations
- Patient Support & Customer Service
- Administrative Support & Scheduling
- Cross-Team Communication
- Conflict Resolution & Problem Solving
- Leadership & Training
- EHR & Claims Software Systems
- Pharmacy & Claims Software
- Electronic Health Records (EHR)
- Microsoft Office Suite
- CRM Tools
- Conflict De-escalation
- Team Leadership
Affiliations
Member, American Medical Women’s Association
Timeline
Pharmacy Technician
CVS Health
10.2024 - 01.2025
Pharmacy Associate
BioPlus Specialty Pharmacy / Elevance Health
01.2024 - Current
Administrative & Billing Assistant (Semester Role)
UNLV Health
01.2022 - 07.2022
Fulfillment Associate
Amazon Warehouse
05.2019 - 11.2021
Shift Leader
Smoothie King
03.2018 - 04.2021
Bachelor's Degree - Healthcare Administration
University of Nevada, Las Vegas