TAHMINA AKHAVEIN
Sunnyvale,Ca
Summary
An exceptional individual with great management skills. Not only a reliable individual, but also dedicated, passionate, and motivated. Always positive with great people skills and has a drive for success and excellence. Has also accumulated Over 10+ years in customer service with management back ground. Enjoys working in a fast paced environment/multitasking. Seeking to apply these skills and build new ones to promote professional development. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Patient Financial Coordinator
Zoufan Endondontics, Signature Orthodontics
Los Altos, CA
11.2017 - Current
- Verify insurance coverage and process insurance claims
- provide excellent customer service to patients and address their concerns
- Manage office operations,including inventory management and ordering supplies
- Prepare Estimate Cost and Consent
- Submits Pre-treatment estimates
- Submission of electronic prescriptions to pharmacy of patient choice
- Schedule appointments and manage patient record using dental software
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Knowledgeable on burning CBCT scan CDs and uploading them to a database where a radiology reads it and finalizes with a report
- Explained policies, procedures and services to patients.
Caregiver
Amin Hanafy
Los Altos Hills, Ca
04.2013 - 09.2017
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Took patient on outings on biking, grocery shopping
- Glucose testing through out the day and assist with insulin on a schedule basis
- Reporting everything end of shift to children
- Taking the patient to appointments and scheduling future appointment
Nursing Assistant
Veterans Hospital
Palo Alto, Ca
04.2012 - 06.2013
- Assist nursing staff in providing patient care, including bathing, dressing and feeding patients
- Monitor patient vital signs and report any changes to nursing staff
- Assist nurses with sanitary conditions by providing immediate wound care and dressing changes.
- Assist patient in mobility and transfer
- Maintain patient records and document care provided
- Assist in maintaining a clean and organized patient care environment
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Glucose Tests
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Answering Phone calls in the ward taking messages
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Nursing Assistant
Stanford Hospital
Palo Alto, Ca
04.2011 - 12.2012
- Answered patient call signals and signal lights to determine patients' needs.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Sitter for 51/50 Patients
- Floater in the Hospital
- Reporting any changes at the end of shift to Charge Nurse
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Recorded patient conditions and vital signs before and after medical operations.
Education
Associates of Arts Degree -
Ohlone College
01.2013
a Diploma -
Newark Memorial High School
01.2005
Skills
- Bilingual in 3 Languages (Pashto, Farsi, English)
- Employee Training/ New Hire Paperwork
- Great Time Management
- Microsoft Office
- Well Organized
- Team Player/ Team Leader
- Reliable
- Positive/ Motivated/ Hard Worker/ Professional
- Quick Learner/ Fast and Efficient
- Enjoys a Challenge
- A Great Investment to Your Business
- Benefits Explanation
- Clerical and Filing Support
- Attention to Detail
- Schedule Coordination
- Insurance Forms Processing
- 50 WPM Typing Speed
- Registration and Scheduling
- Professional Bedside Manner
- Multi-Line Telephone Systems
- Comfort with Technology and Databases
References
- Jenifer Gaoeteote RN @VA Hospital RN/Spinal Cord 650-493-5000 EXT:65873
- Sally Johnson RN @ VA Hospital/Spinal Cord 650-493-5000 EXT:65873
- Layma Zadran Phlebtomist @PAMF Sutter Health 510-673-4346
- Henry Antipuesto Mission Valley ROP Instructor 707-712-2161
- Daud Kabiri Zillow Engineer 209-613-9803
- Howa Zadran Image service Representative @ PAMF Sutter health 510-909-7323
- Samir Hassan Towing Services 510-993-3333
- Sindhu Cisco IT Manager 408-386-3925
- Zulaikha Zadran Microbiologist Bayer Pharmaceuticals 510-779-8711
- Kizzy Ansari Ford used cars manager 510-600-7665
- Tabitha Alvarez Dental Hygienist 408-772-5136
- Amanullah Zadran Physician Assistant Student 510-779-8698
- Irene Ventura Registered Dietician@PAMF Sutter Health 510-512-5592
Languages
Farsi
Native/ Bilingual
Pashto
Native/ Bilingual
Timeline
Patient Financial Coordinator
Zoufan Endondontics, Signature Orthodontics
11.2017 - Current
Caregiver
Amin Hanafy
04.2013 - 09.2017
Nursing Assistant
Veterans Hospital
04.2012 - 06.2013
Nursing Assistant
Stanford Hospital
04.2011 - 12.2012
Associates of Arts Degree -
Ohlone College
a Diploma -
Newark Memorial High School
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