Summary
Overview
Work History
Education
Skills
Timeline
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Tahmir Allen

Cedar Rapids,IA

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

12
12
years of professional experience

Work History

Shift Leader

Sugar Peach
North Liberty, IA
01.2020 - 12.2023
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.

Custodian

University of Iowa Housing and Dining
Iowa City, IA
03.2017 - 01.2020
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
  • Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators., elevator buttons.

Line Leader

Rock Tenn
Iowa City, IA
05.2012 - 11.2016
  • Managed daily staff rotations and ensured workers were in their assigned positions.
  • Monitored production lines to ensure accuracy of product quality, quantity, and timing.
  • Provided guidance and instruction to employees on safety protocols and operating procedures.
  • Maintained accurate records of line performance, employee hours worked, and inventory levels.
  • Developed strategies for improving operational efficiency and productivity.
  • Performed regular inspections of equipment to identify maintenance needs or potential issues.
  • Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
  • Trained new hires on the use of machinery and standard operating procedures for the line.
  • Conducted monthly performance reviews with direct reports to discuss progress towards goals.
  • Resolved conflicts between coworkers in a professional manner while maintaining a safe working environment.
  • Analyzed data from previous shifts to identify areas for improvement in processes or operations.
  • Assisted in troubleshooting problems related to production line equipment or processes when needed.
  • Implemented changes as directed by management to improve overall productivity.
  • Participated in developing new processes or procedures based on customer feedback or industry trends.
  • Enforced proper usage of Personal Protective Equipment among all personnel at the workplace.

Education

High School Diploma -

Iowa City High School
Iowa City, IA
05-2010

Skills

  • Production Reporting
  • Production Scheduling
  • Equipment Troubleshooting
  • Operations Support
  • Customer Service Management
  • Policy and Procedure Enforcement
  • Team Motivation
  • Strong Verbal and Written Communication
  • Team Supervision
  • Sales Expertise
  • Problem-Solving
  • Flexible Schedule

Timeline

Shift Leader

Sugar Peach
01.2020 - 12.2023

Custodian

University of Iowa Housing and Dining
03.2017 - 01.2020

Line Leader

Rock Tenn
05.2012 - 11.2016

High School Diploma -

Iowa City High School

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Tahmir Allen