Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Professional Secretary with over 5 years of experience managing daily administrative support tasks and operations in assisting the Director . Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
13
13
years of professional experience
Work History
Online Casino Entertainer
DraftKings
08.2022 - Current
Communicated with guests clearly and with good humor to encourage laughter and excitement.
Adapted to various performance styles to suit diverse audiences.
Remained in costume for extended periods for maximum performance effect.
Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
Engaged with audiences to create memorable experiences at live performances.
Licensed Cosmetologist
Self Employed Services
03.2011 - Current
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Recorded notes for future reference about customer preferences and services delivered.
Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Maintained client treatment records and designed long-term care programs for return customers.
Developed loyal following of clients by providing high-quality services.
Styled hair, makeup and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Secretary
Boys And Girls Club Of Atlantic City
01.2015 - 01.2020
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Created and updated records and files to maintain document compliance.
Entered data into system and updated customer contacts with information to keep records current.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled daily scheduling tasks and provided administrative support for entire department.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Transcribed and organized information to assist in preparing speeches and presentations.