Tahnee Hughes
Dallas VA Medical Center
Hartland,TX
1
Certification
11
years of professional experience
Compassionate healthcare professional with experience as Nursing Assistant and Medication Aide. Skilled in supporting patients and families in fast-paced environments, maintaining confidentiality and professionalism. Excels in managing priorities, coordinating tasks, and effectively communicating with diverse individuals to enhance patient and customer experiences.
Work History
Certified Nursing Assistant
11 Years 4 Months- Achieved exceptional chart accuracy and collaborated effectively with the team.
- Demonstrated strong clinical skills in vital sign assessments and performing lab draws.
- Skilled in providing comprehensive assistance with daily living activities, maintaining patient dignity and comfort.
- Instruct patients on safety management and infection control, adhering to hospital policies and JCAHO standards.
- Communicate regularly with nurses and doctors regarding patient care and treatment.
- Help run reports for the doctors and nurses.
- Organizing and maintaining filing and data within computer systems ( such as inventory, medical records, patient forms and doctors' and nurses' schedules).
- Answering calls for nurses and doctors that pertain to patients. Also, direct telephone calls when required.
- Take messages in a clear and accurate manner.
- Documented patient progress accurately in electronic health records to maintain compliance.
- Coordinated schedules for multiple healthcare providers to optimize patient care delivery efficiency.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Cashier
6 Months- Processed customer transactions efficiently and accurately using POS systems.
- Managed cash drawer, ensuring compliance with company cash handling policies.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
- Maintained clean and organized checkout area to improve workflow efficiency.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Analyzed customer feedback to identify areas for service improvement and implemented solutions accordingly.
Cashier
6 Months- Managed cash register operations, ensuring accurate transactions and prompt service.
- Processed customer purchases efficiently, handling diverse payment methods including cash, credit, and gift cards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science
Skills
Nurse Aide
Patient care
Vital sign recording
Basic life support
Electronic health records
Records management
Patient scheduling coordination
HIPAA compliance
Medical terminology
Team collaboration
Patient support
Emotional support
Certification
- Certified Nurse Aide- Active
- Basic Life Support, American Heart Association
- CPR Certified
Timeline
Cashier
DD's Discount Store
04.2024 - 10.2024Read More
Cashier
Walmart
08.2023 - 02.2024Read More
Certified Nursing Assistant
Dallas VA Medical Center
04.2015 - CurrentRead More
Dallas County Community College
Associate of Science
Read More