Tahnia Linn
Arlington,WA
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
17
17
years of professional experience
Work History
Owner
Temptress Nail Bar
05.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Manager
All Puget Sound Asphalt Paving
07.2010 - 11.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Mangaer
MARIPOSA
11.2007 - 11.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Trade - Cosmology
Evergreen Beauty College
Everett Wa11.2017
Associates Degree - General Studies
Edmonds Community College
Lynnwood, WA01.2012
Skills
- Small business operations
- Marketing
- Staff hiring
- Business launch
- Business marketing
- Sales management
- Design coordination
- Sales oversight
- Hiring and staffing
- Social media control
- Scheduling
- Project Management
- Staff training/development
- Employee reviews
- Cosmetology
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Operational Efficiency
- Team building
- Professionalism
- Conflict Resolution
- Staff Training
- Time management abilities
- Adaptability
- Crisis Management
- Risk Management
- Problem-solving aptitude
- Performance Management
- Budget Management
- Marketing strategy
Timeline
Owner
Temptress Nail Bar
05.2020 - Current
Manager
All Puget Sound Asphalt Paving
07.2010 - 11.2020
Mangaer
MARIPOSA
11.2007 - 11.2010
Trade - Cosmology
Evergreen Beauty College
Associates Degree - General Studies
Edmonds Community College
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