Tahniyah Marshall
Woodcraft Rangers
Lancaster,CA
1
Certification
8
years of professional experience
Motivated and dependable professional with strong customer service, retail sales, cash handling, and restaurant experience. Known for a positive attitude, excellent communication skills, and the ability to work efficiently in fast-paced environments.
Work History
After-School Program Leader
1 Year 5 Months- Supervised students during after-school enrichment activities, maintaining safe, structured, and engaging program environment.
- Facilitated homework support, reinforcing academic skills and encouraging consistent completion of assignments.
- Implemented behavior management strategies aligned with youth development and program expectations.
- Led recreation, arts, and STEM activities that supported social-emotional growth and participation.
- Monitored student attendance, participation, and daily transitions for accurate program tracking.
- Communicated with school site staff and families to address student needs and program updates.
- Supported program operations by preparing materials, organizing activity spaces, and maintaining compliance with safety procedures.
Sales Associate
1 Year 5 Months- Assisted customers with footwear selection, product knowledge, and styling recommendations.
- Processed sales transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained organized merchandise displays to support visual standards and product availability.
- Replenished stock, folded apparel, and ensured fitting rooms stayed clean and customer-ready.
- Responded to customer needs promptly, resolving concerns with professional service.
- Trained new associates on sales floor procedures, customer service, and register workflows.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Front-of-House Cashier and Greeter
5 Months- Took accurate dine-in orders and entered selections into POS system for timely kitchen preparation.
- Delivered food and beverages promptly while confirming order accuracy and guest satisfaction.
- Processed payments, balanced cash drawer, and followed register procedures .
Server
7 Months- Took accurate dine-in orders and entered selections into POS system for timely kitchen preparation.
- Delivered food and beverages promptly while confirming order accuracy and guest satisfaction.
- Processed payments, balanced cash drawer, and followed register procedures for smooth closeout.
- Recommended menu items and add-ons to increase check totals through suggestive selling.
Cashier
6 Months- Took accurate dine-in orders and entered selections into POS system for timely kitchen preparation.
- Delivered food and beverages promptly while confirming order accuracy and guest satisfaction.
- Processed payments, balanced cash drawer, and followed register procedures .
Education
High School Diploma
Skills
Customer Service
Cash Handling
POS Systems
Sales
Guest Relations
Food Service
Hospitality
Serving
Greeting and Seating Guests
Teamwork
Communication
Problem Solving
Restaurant Operations
Kitchen Support
Bartending
Certification
CPR Certified
Timeline
After-School Program Leader
Woodcraft Rangers
03.2025 - 08.2026Read More
Sales Associate
Foot Locker
06.2023 - 11.2024Read More
Front-of-House Cashier and Greeter
Buffalo Wild Wings
08.2022 - 01.2023Read More
Server
Denny’s
09.2019 - 04.2020Read More
Cashier
Chuck E. Cheese
02.2019 - 08.2019Read More
R. K. Lloyd High School
High School Diploma
Read More