Tahondia Heags
Batesville,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Sharp [Job Title] with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
12
12
years of professional experience
Work History
Secretary/Dispatcher
Dirty South Express LLC
10.2012 - 08.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled deliveries and pickups according to customer needs.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Packer/Order Puller
William Sonoma
05.2011 - 08.2012
- Checked each order for completeness and accuracy.
- Loaded and unloaded freight containers and deliveries.
- Inventoried warehouse stock.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Checked inventory and selected products from specific locations based upon availability.
Education
High School Diploma -
Delta Technical College
Horn Lake, MS05.1994
Skills
- Sales Support
- Payroll Administration
- Customer Service
- Supply Ordering
- Appointment Scheduling
- Office Administration
Timeline
Secretary/Dispatcher
Dirty South Express LLC
10.2012 - 08.2023
Packer/Order Puller
William Sonoma
05.2011 - 08.2012
High School Diploma -
Delta Technical College
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