Tahsha Carter

• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Responded quickly to emergency situations to assess and deflect issues.
• Secure amenities areas at designated time to prevent unruly and disturbing behavior to residents
• Patrol grounds at certain access points and scanning QR codes

• Checked trucks in and out of yard in a timely and efficient manner
• Obtained records of trailer and license plate numbers of all trucks entering and exiting yard
• Preformed yard walks to check temperature of refrigerated trailers and quality of all trailers in yard
• Communicated with dock team and yard jockey via radio of available dock doors
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Provided pass down report to incoming shift with status of the yard

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
• Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
• Developed strong relationships with clients through regular updates on patrol findings, ensuring transparency and trustworthiness in service delivery.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.

• Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
• Assisted in the development of security plans for special events, coordinating with multiple departments to ensure seamless execution.
• Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked and verified photo identification prior to granting facility access.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Completed shift handover reports and debriefed next shift upon arrival.
• Provided first-line support to shift workers during incidents and escalated situations as appropriate.
• Trained new team members on site policies and procedures.
• Maintained records and logs of work performed and materials and equipment used.
• Enhanced site safety by implementing strict safety protocols and conducting regular inspections.

● Strengthened onboarding team members with advanced training in packing, picking, and unloading provided by transcribed training formula resulting in thousands of packages being delivered by the hour.

● Supported two out of state building launches with top management coordinating execution strategies for production of the building's 1.3 million units reaching a 10% increase of packages being delivered each week.

● Trouble-shooting company programs and monitors for associates when IT needed support maintaining a consistent work flow for the building leading to an overall five minute decrease in time of task per night.

● Reported to quarterly safety and hazmat training classes to maintain an incident free workplace communicating concerns to management and the safety department keeping the building incident free for a total of 200 days.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of p
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.