Summary
Overview
Work History
Education
Skills
Timeline
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TahShea Jones

Columbia,SC

Summary

In search of full-time employment in medical settings. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

13
13
years of professional experience

Work History

Cleaning Manager

DAC Private & Commercial Cleaning
01.2021 - Current
  • Facilitated the supervising, training, hiring, and assisting cleaning associates to ensure that all work is compliant with corporate standards
  • Also created a payroll spreadsheet and mobile system for tracking employee hours worked
  • Monitored inventory of cleaning supplies and equipment, ordering additional items as needed.
  • Developed and implemented cleaning processes to ensure consistent and high-quality results.

CSR

Humana Health Insurance
09.2015 - 06.2016
  • Aided customers in EOB and VOB;
  • Collected plan payments;
  • Collected and recorded demographic information changes;
  • Assisted in PCP changes and located participating providers;
  • Sent correspondences to assist customers with payments, PCP changes, and information changes

CNA-certified

Morrell Nursing and Rehab
07.2011 - 04.2013
  • Assisted in high-quality nursing care for rehab patients and long-term residents
  • This included conducting healthcare checks and consulting with nursing staff to improve patient care
  • Collected and recorded vital signs and reported any new concerns
  • Facilitated personal hygienic care, ambulatory, restroom, and feeding services

Education

Associate of Applied Science - Surgical Technology

Southeastern College
Columbia, SC
03-2026

Associate In Applied Science - Medical Office Administration

WAKE TECHNICAL COMMUNITY COLLEGE
05.2018

Skills

  • Basic computer skills
  • Knowledge of office equipment
  • EMR / EHR
  • Spreadsheets
  • Database
  • Data Entry
  • Microsoft office
  • Registration
  • Medical terminology
  • Insurance verification
  • Appointment scheduling
  • Front desk operations

Timeline

Cleaning Manager

DAC Private & Commercial Cleaning
01.2021 - Current

CSR

Humana Health Insurance
09.2015 - 06.2016

CNA-certified

Morrell Nursing and Rehab
07.2011 - 04.2013

Associate of Applied Science - Surgical Technology

Southeastern College

Associate In Applied Science - Medical Office Administration

WAKE TECHNICAL COMMUNITY COLLEGE

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