Tahshinul Haque

Elmont

Summary

Results-driven NetSuite Administrator with a proven track record in optimizing system efficiency. Experienced in handling diverse administrative tasks, including user management, customization, creating saved searches and system configuration. Adept at troubleshooting and resolving issues promptly to ensure seamless NetSuite operations. Dedicated to maintaining data integrity, providing user support, and implementing best practices.

Overview

years of professional experience

Work History

ERP Analyst

Berje Inc

07.2023 - Current

Assisted to support the data migration team in transferring historical data from a legacy system to the current ERP system
Successfully implemented Single Sign-On (SSO) integration with Microsoft Office and NetSuite
Create & Customized user roles and permissions, aligning them with business requirements and day to day operations
Developed customized saved searches, scheduled alerts, and configured home dashboards & portlets for multiple departments
Evaluated business requirements and NetSuite limitations, providing work around solutions

NetSuite Administrator

Culinary Depot

08.2022 - 07.2023

Resolved issues and escalated problems with knowledgeable support and quality service
Work within the framework to manage the NetSuite database and reporting, provide training and support to users, and coordinate related projects as assigned
Manage custom roles/centers, build custom records, workflows and create advance searches for different departments and executive team
Maintain database integrity and eliminate duplicate records
Monitor system use, performance, access, and KPIs
Managed CSV imports and exports of data
Onboard new users
Manage and improve dashboards, reducing load time and run diagnostic to spot performance issues
Balance the needs of each department while making changes and adjustments to systems that impact their flow of work.
Designed and maintained security roles for each user to protect data and follow the "least access" security best practice.

Logistics Coordinator & Analyst

NutraScience Labs

12.2019 - 06.2022

Processed and entered customer orders into database and provided proactive customer service for accounts
Liaised between warehouse personnel and customer to facilitate account and operational needs
Generated documentation and information required for overseas shipments
Confirm data received is in compliance with all US Customs requirements
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, and shipments
Produced monthly reports using existing data
Trained employees on software to improve data management
Taught team members to navigate ERP system by through training sessions
Assisted in the development of integrating Netsuite & Infoplus
Cross-trained and provided assistance for customer service related issues
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Drop shipped multiple orders to numerous fulfillment center

Education

Bachelor of Science - Business Administration And Management

SUNY Old Westbury

Westbury, New York, NY

12.2020

Skills

Advanced skills in ERP systems (Netsuite) & WMS systems (Infoplus)
CSV Import
Create Saved Searches/Reports
Creating Workflows

Data Migration
Customizing Home Dashboards
User Training

Timeline