Tahsin Ahmed
Seattle
Summary
Results-driven professional experienced in healthcare administration and banking operations. Manages administrative tasks and financial transactions while ensuring compliance and confidentiality. Communicates effectively with patients and team members to enhance service delivery and operational efficiency in fast-paced environments.
Overview
1
1
Certification
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Bank Teller
Citizens Bank
Philadelphia
10.2022 - 08.2024
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries.
- Assisted customers with account inquiries and service requests.
- Balanced cash drawer daily, ensuring accuracy of bank documents and compliance with policies.
- Issued cashier's checks, bank checks, and money orders to facilitate secure customer transactions.
- Processed ATM deposits and managed cash replenishment to maintain optimal ATM operation.
Assistant Manager
Dunkin Donuts
Brooklyn
05.2018 - 07.2022
- Interacted with guests and monitored store performance.
- Provided ongoing training regarding new products, promotions and policies.
- Followed up on Retail Food Safety and Sanitation Inspections during network and regulatory visits.
Office Assistant
JAS Medical Management
Miramar
06.2013 - 03.2018
- Coordinated front office activities to enhance facility workflow and patient management while providing administrative support to clinical and office manager, overseeing appointments, billing, collections, and customer service.
- Developed and organized confidential patient files and gathered patient records to ensure accurate documentation.
- Performed E.K.G. on patients and printed out results for doctor to review.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH 08.2024 - 08.2026
Associate Science - Liberal Arts and Science
Hostos Community College
NYSkills
- Cash handling and management
- Exceptional customer service
- Time management
- Organizational skills
- Team collaboration
- Financial transactions
- Effective communicator
- Reliability
- Professionalism and courtesy
- Transaction processing
- Financial compliance
Certification
Qualifying Certificate in Food Protection, NYC Health
Languages
- English
- Bangali
- Hindi Conversational
Timeline
Bachelor of Science - Health Administration
Southern New Hampshire University
08.2024 - 08.2026
Bank Teller
Citizens Bank
10.2022 - 08.2024
Assistant Manager
Dunkin Donuts
05.2018 - 07.2022
Office Assistant
JAS Medical Management
06.2013 - 03.2018
Associate Science - Liberal Arts and Science
Hostos Community College