Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tahtianna Burgos

Rochester ,NY

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Dunkin’ Donuts and Tim Hortons. Proven ability to multitask and collaborate effectively, ensuring high-quality service and efficient operations. Skilled in maintaining equipment and fostering positive guest interactions, demonstrating integrity and a commitment to excellence.

Overview

2
2
years of professional experience

Work History

Crew Memeber

Dunkin’ Donuts
02.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Baker

Tim Hortons
11.2024 - 02.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

Guest Advocate

Greece Target
08.2023 - 07.2024

Handled return transactions accurately.

Facilitated guest check-out process.

Received guests warmly.

Processed drive-up and in-store orders efficiently.

Education

Nursing

SUNY Brockport
Brockport, NY

Greece Olympia High School
Maiden Lane, Greece
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Verbal and written communication

Languages

Spanish
Native or Bilingual

Timeline

Crew Memeber

Dunkin’ Donuts
02.2025 - Current

Baker

Tim Hortons
11.2024 - 02.2025

Guest Advocate

Greece Target
08.2023 - 07.2024

Nursing

SUNY Brockport

Greece Olympia High School
Tahtianna Burgos