Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tahymi Gomez Cortina

Saginaw,TX

Summary

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

7
7
years of professional experience

Work History

Customer Service Administrative Assistant

Wagner
09.2023 - 11.2023
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Associate Lawyer

Collective Law Firm
02.2020 - 08.2023
  • Advised clients on variety of legal matters, including corporate governance, intellectual property and labor law.
  • Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
  • Presented evidence to defend clients or prosecute defendants in civil litigation.
  • Represented clients in court proceedings, hearings and arbitrations.
  • Used knowledge of legal precedents to analyze probable outcome of cases.
  • Interpreted laws, rulings and regulations for individuals and businesses.

Customer Assistant

Municipal Directorate Of Physical Planning
09.2016 - 02.2020
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Listened to customers in actively to assess issues and provide accurate information.
  • Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.

Education

Degree in Law - Law

"Maximo Gomez Baez" University
Ciego De Avila, Cuba
06.2016

Economy

Provincial School of Economy
Ciego De Avila, Cuba
07.2011

Skills

  • Administrative Support
  • Appointment Coordination
  • Proposal Writing
  • Expense Reporting
  • Customer Service
  • Data Entry

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Customer Service Administrative Assistant

Wagner
09.2023 - 11.2023

Associate Lawyer

Collective Law Firm
02.2020 - 08.2023

Customer Assistant

Municipal Directorate Of Physical Planning
09.2016 - 02.2020

Degree in Law - Law

"Maximo Gomez Baez" University

Economy

Provincial School of Economy
Tahymi Gomez Cortina