Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tai Avila

Seattle,WA

Summary

Knowledgeable project manager with proven track record in overseeing operations for the entire state of Washington and coordinating cross-functional teams to achieve strategic goals. Successfully led initiatives that improved operational efficiency and drove revenue growth. Demonstrated expertise in team leadership and strategic planning. Knowledgeable in all multi-family and HOA/COA communities

Overview

12
12
years of professional experience

Work History

Regional Manager

CleanSource Property Maintenance
10.2020 - 05.2025
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • As a regional manager I was in charge of sales, operations, business development, and accounting.

Operations Manager

LA Fitness
01.2020 - 09.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Operations Manager

Lighthouse Fitness
06.2018 - 01.2020
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.

Nike Athlete

Nike
03.2013 - 06.2018
  • Assisted in inventory management to maintain adequate supply levels for retail products.
  • Increased retail sales through strategic merchandising, product education, and upselling techniques during open hours.
  • Collaborated with team members to achieve high-performance results in a fast-paced retail setting.

Education

Bachelor of Science - Applied Health And Fitness

Portland State University
Portland, OR
06-2018

Skills

  • Project management
  • Sales development
  • Staff training and development
  • Strategic planning
  • Operational management
  • Staff supervision
  • Leadership development
  • Decision-making
  • Staff management

Timeline

Regional Manager

CleanSource Property Maintenance
10.2020 - 05.2025

Operations Manager

LA Fitness
01.2020 - 09.2020

Operations Manager

Lighthouse Fitness
06.2018 - 01.2020

Nike Athlete

Nike
03.2013 - 06.2018

Bachelor of Science - Applied Health And Fitness

Portland State University