Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

TAI COKER

Elkridge,MD

Summary

Dynamic Commercial Property Manager with a proven track record at BEATTY, expertly managing over 648,000 sq. ft. of commercial space. Skilled in Yardi Voyager and facilities management, I excel in financial oversight and tenant relations, significantly enhancing operational efficiency. My leadership in LEED certification projects and talent for employee motivation have consistently elevated property standards and customer satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Commercial Property Manager

BEATTY
Baltimore, MD
07.2024 - Current
  • Onboarded a Class A commercial building into the Prism/Building Engines CMMS system.
  • Manage 550,000 sq. ft. of commercial office and retail space on a 27-acre waterfront campus.
  • Adhere to all requirements for LEED Platinum building certifications by utilizing current LEED GA knowledge.
  • Interfaced with city and state USPS representatives to ensure the building is recognized and active in the mailing database.
  • Organized all phased training on all critical-based building systems and tenant-critical building systems.
  • Led efforts to bring all building components online, consisting of 3 street-level retail spaces, 1 garage, 1 green space/public park, and 7 office floors.
  • Managed the operational turnover of the building from construction to management, including transferring insurance from builder's risks to permanent property insurance, and temporary utilities to permanent power.
  • Coordinated tenant-required security badging process for non-associate employees, and vendors.
  • Created property budgets for the office, retail, garage, and campus.
  • Instrumental in all aspects of commissioning.
  • Implemented SLAs to maintain compliance and class A customer service to the tenant.

Commercial Property Manager

BEATTY
MD, MD
01.2021 - Current
  • Prepared annual budget, re-forecasts, variance reporting, and executive summary development.
  • Coordinate the property-specific PO draw process.
  • Oversight of commercial offices, retail, and train station operations and maintenance.
  • Designed an O&M plan with efficient SOP processes, tenant manuals, rules and regulations, and property information sheets.
  • Interpret and implement ground leases, tenant leases, and management and master development agreements.
  • Conducted operations within technical provision guidelines, with no applied non-compliance points.
  • Calculate and issue annual CAM expenses to tenants.
  • Performed HR duties, including hiring, training, and developing the site team.
  • Led RFP process, managed vendors, solicited competitive bids, awarded contracts, and scheduled contractor work.

Managing Partner

Coker Cleaning, LLC
MD
01.2009 - Current
  • Drafted contractor proposals, and procured and oversaw all contracts.
  • Weekly employee scheduling and payroll.
  • Maintained supply inventory, and managed company overhead.
  • Designed project SOWs and managed team operations.

Community Manager

Kettler
VA
01.2019 - 01.2021
  • Prepared annual budget, quarterly re-forecasts, and monthly financial roll-ups.
  • Led all high-level operations, leasing office, and service team.
  • Monitored the financial operations and achieved or outperformed budgeted NOI by timely invoice processing, appropriate coding, cost savings, and closely analyzing budget variances for trends or one-offs.
  • Provided monthly accounting reports (variance, executive summary, accruals, and financial roll-ups).
  • Sought bids from company-approved vendors, and processed all proposals, COIs, and scopes of work for all contracted services and CapEx projects.
  • Hired and supervised on-site staff, and enforced maintenance CFC certification compliance.
  • Ensured that all apartments and property grounds were maintained to company standards.
  • Outlined team goals, leasing benchmarks, and resident retention.
  • Evaluated the current submarket and adjusted leasing strategies to achieve maximum results through revenue management software.
  • Managed community reputation, and contributed to resident satisfaction and the achievement of property goals.

Assistant Property Manager

Kettler
VA
01.2019 - 12.2019
  • Collected, posted, and scanned rent and other income.
  • Maintaining detailed accounting logs, managing resident ledgers, filing for possession of delinquent units, and accurately processing deposit accounting for past residents.
  • Reviewed, approved, and submitted payment for payable items.
  • Assisted in CAPEX and operating budgeting.
  • Manage occupancy, delinquency, and overall property budget, and provide detailed reporting to corporate every week.
  • Performed Accounting Month End, variance, and accrual logging and provided a property snapshot monthly of the site’s financial strengths, and weaknesses and identified trends in the executive summary

Assistant Property Manager

MBPSRI
Punta Cana
01.2015 - 12.2016
  • Oversaw contractors and unit turnovers.
  • Drafted leases and walked tenants through the move-in process.
  • Collecting and posting security deposits and monthly rent payments.
  • Handling tenant requests and complaints.

Leasing Manager

Bozzuto
Suitland
01.2008 - 12.2009
  • Handled inquiries.
  • Gave informative tours and matched the preferences, requirements, and qualifications of the applicant to appropriate homes.
  • Conducted weekly community outreach and local marketing to maximize rental opportunities.

Leasing Manager

Edgewood
Oxon Hill
01.2008 - 12.2009
  • Screened credit, background, rental, and employment history.
  • Conducted interviews and trained leasing professionals.
  • Maintained relationships and delegated daily tasks to contractors.
  • Unit inspections, eviction scheduling, managed delinquency, and posted payments daily to ensure that both resident and company accounts appropriately reflect the most current information.

Education

Business Administration -

Montgomery College
Rockville, MD
11.2024

Business Administration -

University Of Maryland University College
Largo, MD
08.2018

Mass Communications -

Prince George’s Community College
Largo, MD
06.2002

Diploma -

Fairmont Heights High School
Capital Heights, MD
05.2001

Skills

  • MS Office Suite
  • Google applications
  • Yardi Voyager
  • CRM software
  • AvidXchange
  • Payscan Billing
  • LRO
  • Radix
  • YEXT
  • Sprout
  • Procore
  • Happy Co
  • Yardi Marketplace
  • Concord
  • Contract Logix
  • Kingsley Survey
  • Lease Lock
  • Vendor Cafe
  • Rent Cafe
  • UltiPro
  • ICIMS
  • CBIZ
  • Maximo
  • Prisim/Building Engines
  • Get Jones
  • ARC Systems
  • Procore
  • Property inspections
  • Lease administration
  • Facilities management
  • Employee motivation and guidance
  • Financial oversight
  • Mobile Maintenance
  • Blue Moon
  • Residency Bureau
  • MRI
  • Fair housing
  • Customer relations
  • Mold, asbestos, and lead environmental conditions training
  • Tax Credit
  • CAM Reconciliation
  • TSA Certification

Personal Information

Title: Commercial Property Manager

Certification

  • LEED GA - USGBC
  • ARM - IREM
  • CMCP (Candidate) - BOMA
  • OSHA
  • Fair Housing
  • TSA

Timeline

Commercial Property Manager

BEATTY
07.2024 - Current

Commercial Property Manager

BEATTY
01.2021 - Current

Community Manager

Kettler
01.2019 - 01.2021

Assistant Property Manager

Kettler
01.2019 - 12.2019

Assistant Property Manager

MBPSRI
01.2015 - 12.2016

Managing Partner

Coker Cleaning, LLC
01.2009 - Current

Leasing Manager

Bozzuto
01.2008 - 12.2009

Leasing Manager

Edgewood
01.2008 - 12.2009

Business Administration -

Montgomery College

Business Administration -

University Of Maryland University College

Mass Communications -

Prince George’s Community College

Diploma -

Fairmont Heights High School

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