Tai Ho
Goddard
Summary
Detail-oriented and results-driven Accountant Apprentice specializing in Order-to-Cash (OTC) processes at KES/OTC. Proven ability to efficiently manage invoicing and collections to ensure timely and accurate financial transactions. Skilled in portal submissions and dispute resolution, enhancing client relationships and streamlining operations. Eager to leverage comprehensive learning and practical experience in OTC processes to contribute effectively to organizational success and financial integrity. Committed to expanding financial expertise and delivering high-quality service in a dynamic accounting environment.
Overview
6
6
years of professional experience
Work History
Accounting Analyst
Koch Engineered Solutions
04.2024 - Current
- Using FP5 and LN Cloud, efficiently handling both ERP's daily.
- Assist project managers and troubleshoot internal invoicing issues and external customers.
- Maintain and update records, ensuring timely communication with customers and relevant teams.
- Lead collections by providing necessary documents and catering between clients and internal departments.
- Submit and manage invoices through over 10 customer portals, resolving disputes and training colleagues.
- Adapt quickly to operational changes for optimal benefit to programs like KES/OTC.
- Collaborated with IT department to resolve bottleneck issues impacting invoicing reporting capabilities efficiently.
- Presented tax audit findings to accounting manager and tax department after reviewing results and paperwork.
- Mentored new members, sharing knowledge and skill within the department to improve as a whole.
Assistant Manager
Pho Le's Noodles And Sandwiches
05.2019 - 04.2024
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitor and maintain point of sales system to Owners
- Created employee schedules to align coverage with forecasted demands.
Manual Laborer
Blue Grass
06.2023 - 12.2023
- Followed verbal and written instructions to properly move and ship products.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Currently learning the steps into building homes in order to rent or sell.
Education
WSU Tech Accounting Certificate Program - Accounting
Wichita State University Campus of Applied Science
Wichita Kansas12-2024
High School Diploma -
Eisenhower High School
Goddard, KS05.2023
Skills
- Financial Analysis and Reporting
- Invoicing and Collections Management
- Strong Communication and Interpersonal Skills
- Proficient in FP5, LN Cloud, GetPaid, and various customer portals
- Problem-solving and Conflict Resolution
- Reliability
- Managing Multiple Priorities
- Teamwork and collaboration
Accomplishments
- Took on the transition of FP5 for John Zink Luxembourg and Italy invoicing
- Helped onboard 3 new OTC Hires
- Learned how to read Lien Waivers and Tax Certificates
- Supervised a team of 8 staff members.
- Learned and operated a Point of Sales system
- Help provide customer service and care to new patrons
Cooking, Lifting, Family
I enjoy cooking for my friends and family when I have the chance, rather than always eating out.
Lifting with my significant other to keep up with my mental and physical health is a very important aspect of my life.
I am the eldest child with five siblings joining after, I love spending time with them every chance I get since they moved to Texas.
Additional Information
I am a hard worker who is willing to learn and change, as well as lead in order to help grow not only myself but those who work with me. I will put in time not only in the workspace but outside as well, I want to help improve whatever I am a part of in order to reach our goals.
Languages
Vietnamese
Native or Bilingual
Timeline
Accounting Analyst
Koch Engineered Solutions
04.2024 - Current
Manual Laborer
Blue Grass
06.2023 - 12.2023
Assistant Manager
Pho Le's Noodles And Sandwiches
05.2019 - 04.2024
High School Diploma -
Eisenhower High School
WSU Tech Accounting Certificate Program - Accounting
Wichita State University Campus of Applied Science
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