Tai Nguyen
Enola,PA
Summary
Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Reach Truck Operator
Chewy Fulfillment
11.2022 - Current
- Improved warehouse efficiency by accurately operating reach trucks for order picking and pallet storage.
- Increased order accuracy with careful attention to detail during inventory management tasks.
- Supported team productivity through effective communication and collaboration during daily tasks.
- Completed daily equipment inspections, contributing to a safe work environment for all employees.
- Collaborated with supervisors to identify process improvements, leading to increased warehouse efficiency.
- Assisted with training new employees on reach truck operation and best practices in warehouse settings.
- Developed strong relationships with co-workers, fostering a positive work environment based on mutual respect.
Tasker
Geodis
09.2020 - 10.2023
- Streamlined workflow processes for increased team productivity and successful project delivery.
- Coordinated efforts between departments to streamline communication channels, increasing overall organizational effectiveness.
- Given teammates work orders on their RF scanner.
Handyman
Own
04.2019 - 10.2022
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
- Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Executed tasks within time and budget constraints.
- Replaced worn or broken parts on machines and equipment.
- Rewired and replaced faulty electrical components in equipment.
- Repaired and replaced pumps, valves and motors.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Nails Technician
Glamorous Nails
04.2016 - 08.2020
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Used acrylics, gels and glitters to create custom nail art designs for nails.
- Followed proper safety and sanitation guidelines while performing nail services.
- Educated clients on proper use of salon products.
Automotive Technician
Liberty Honda
04.2011 - 09.2012
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Coordinated with parts department to determine availability of necessary components.
Loader and Unloader
UPS
05.2012 - 07.2012
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
Education
Diploma - Nails Technician
AI LIEN INT'L BEAUTY ACADEMY
VA01.2015
Diploma - Automotive Technology
Porter And Chester Institute - Rocky Hill
Rocky Hill, CT Aug.2009 - Aug.2010
Diploma - Basic Studies
Bloomfield High School
Bloomfield, CT06.2004
Skills
- Materials Handling
- Shipping and Receiving
- Safety Awareness
- Equipment Operations
- Problem Solving
- Decision Making
- Continuous Improvement
- Record Keeping
- Stock Replenishment
Timeline
Reach Truck Operator
Chewy Fulfillment
11.2022 - Current
Tasker
Geodis
09.2020 - 10.2023
Handyman
Own
04.2019 - 10.2022
Nails Technician
Glamorous Nails
04.2016 - 08.2020
Loader and Unloader
UPS
05.2012 - 07.2012
Automotive Technician
Liberty Honda
04.2011 - 09.2012
Diploma - Automotive Technology
Porter And Chester Institute - Rocky Hill
Aug.2009 - Aug.2010
Diploma - Nails Technician
AI LIEN INT'L BEAUTY ACADEMY
Diploma - Basic Studies
Bloomfield High School
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