Summary
Overview
Work History
Education
Skills
Timeline
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Tai Tauti

Oklahoma City,OK

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives.

Overview

17
17
years of professional experience

Work History

Academy Training Facilitator

Walmart
Oklahoma City, Oklahoma
06.2018 - Current
  • Trained and mentored new personnel hired to fulfill various roles.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Monitored day-to-day activities of retail company and employees, noting areas needing improvement and implementing plans for rectification.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.

Assistant Manager

Walmart
Oklahoma City, Oklahoma
02.2012 - 06.2018
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

Human Resources Manager

Walmart
San Diego, CA
03.2008 - 02.2012
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

Support Manager

Walmart
San Diego, CA
07.2005 - 03.2008
  • Coached employees through day-to-day work and complex problems.
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Effectively supervised staff of 30+ personnel by implementing company policies, protocols, work rules and disciplinary action.

Education

GED -

Morse High School
San Diego, CA

Skills

  • Training Method Development
  • Creative Solution Development
  • Operational Standards
  • Orientation and Onboarding
  • Discrepancy Resolution
  • Billing Data Verification
  • Record Reconciliation
  • Optimizing Performance
  • Employee Performance Management
  • Product and Service Knowledge
  • Management Training
  • Hiring and Onboarding

Timeline

Academy Training Facilitator

Walmart
06.2018 - Current

Assistant Manager

Walmart
02.2012 - 06.2018

Human Resources Manager

Walmart
03.2008 - 02.2012

Support Manager

Walmart
07.2005 - 03.2008

GED -

Morse High School

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Tai Tauti