Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Tai-Tiffany Nelson

Hagerstown,MD

Work Preference

Work Type

Part TimeGig Work

Location Preference

Remote

Summary

Results-driven fraud officer with proven skills in fraud detection, data analysis, and compliance reporting. Committed to enhancing risk assessment and policy development to mitigate fraud risks effectively. Skilled Fraud Officer with background in identifying, investigating, and resolving fraudulent activities. Strengths include strong analytical skills, proficiency in risk assessment and management, and ability to maintain strict confidentiality. Proven record of implementing fraud detection strategies that have significantly reduced financial losses for previous employers. Detail-oriented fraud analyst with experience in investigating suspicious activities and preparing comprehensive reports. Expertise in client communication and policy development, ensuring robust compliance and risk management strategies. Astute Fraud Officer known for high productivity and efficient completion of tasks. Possess specialized skills in fraud detection, risk analysis, and regulatory compliance, ensuring thorough investigation processes. Excel in critical thinking, problem-solving, and communication, facilitating effective collaboration across teams to prevent and mitigate fraudulent activities.

Overview

2027
2027
years of professional experience

Work History

Fraud Officer

Citi
Hagerstown, Maryland
2025.03 - Current
  • Conducted investigations into fraud cases, analyzing data to uncover patterns.
  • Monitored transactions to identify fraudulent activity and mitigate risks.
  • Prepared detailed reports on investigation findings for management review.
  • Assisted in developing policies that strengthened fraud prevention measures at Citi.
  • Trained new team members on fraud detection tools and operational procedures.

Fraud Analyst

Citi
Hagerstown, Maryland
2023.06 - 2025.03
  • Investigated alerts and flagged accounts for suspicious behavior.
  • Analyzed transaction data to identify potential fraudulent activities.
  • Collaborated with teams to review complex fraud cases.
  • Utilized fraud detection tools to enhance investigation processes.
  • Documented findings and prepared reports for compliance reviews.

Bank Loan Officer

Citi
Hagerstown, Maryland
2023.01 - 2023.04
  • Evaluated loan applications for accuracy and compliance with lending policies.
  • Assisted clients in understanding loan options and terms effectively.
  • Processed loan documentation using Citi's financial systems promptly.

Collections Agent

citi
Hagerstown, Maryland
2022.02 - 2023.03
  • Managed customer accounts and resolved payment issues proactively.
  • Communicated with clients to discuss payment plans and options.
  • Documented interactions and updated account information accurately.
  • Utilized company software for tracking and managing accounts receivable.
  • Educated clients on credit policies and payment consequences effectively.

Credit Analyst

Citi
Hagerstown, Maryland
2016 - 2022.06
  • Reviewed financial statements to determine clients' loan eligibility and repayment ability.
  • Analyzed credit data to assess customer creditworthiness and risk factors.
  • Prepared detailed reports on credit findings for management review and decision-making.
  • Communicated with clients to gather necessary information for comprehensive credit assessments.
  • Collaborated with team members to streamline credit evaluation processes and documentation.
  • Maintained accurate records of all credit analyses and client interactions in databases.
  • Assisted in developing risk assessment models to improve overall credit evaluation efficiency.

Education

High School Diploma -

Clear Spring High
Clear Spring, MD
2008-01

Associate of Science - Financial Forensics And Fraud Investigation

University of Phoenix
Tempe, AZ

Skills

  • Fraud detection
  • Data analysis
  • Compliance reporting
  • Risk assessment
  • Policy development
  • Client communication

Timeline

Fraud Officer

Citi
2025.03 - Current

Fraud Analyst

Citi
2023.06 - 2025.03

Bank Loan Officer

Citi
2023.01 - 2023.04

Collections Agent

citi
2022.02 - 2023.03

Credit Analyst

Citi
2016 - 2022.06

High School Diploma -

Clear Spring High

Associate of Science - Financial Forensics And Fraud Investigation

University of Phoenix
Tai-Tiffany Nelson