TAI T. LE
Summary
Results-driven management professional with a proven track record of leading and innovating within various roles. Strong focus on team collaboration, strategic planning, and operational excellence across front and back of house operations. Recognized for adaptability in dynamic environments and unwavering commitment to achieving targets. Skilled in leadership, project management, financial oversight, and stakeholder engagement to drive organizational success.
Overview
12
12
years of professional experience
Work History
Assistant General Manager/ Interim GM
Bamboo Sushi
08.2021 - 03.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Helped improve annual revenue by almost 30 percent year over year since reopening from Covid.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Developed training programs for staff, improving team performance and customer satisfaction.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
Assistant Sushi Chef
Temaki Den
10.2020 - 03.2025
- I worked for Temaki Den a month after they opened. I assist my chefs/owner with new recipes and prep to ensure we create the most memorable bites and experiences for our guests. Westworld recently voted us as the “Best Sushi in Denver 2022.” We achieved this within less than two years after we opened Temaki Den. Also, the only sushi restaurant in Denver got recommended by Michelin two years in a row.
- Crafted high-quality sushi using traditional techniques and fresh ingredients.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
Sushi Chef
Blue Sushi
05.2021 - 05.2022
- I was the mentor for the Executive Chef at Blue. Due to Covid, they shorted on staff, so I came in to help him. I assist and consult him with daily sushi operations. Helped lead the line when the Executive Chef and Sous Chef were absent. We did close to $375k on monthly average sales.
- Trained and mentored junior chefs to ensure consistent culinary standards.
Hospitality Manager
Buffalo Wild Wings
10.2019 - 10.2020
- Assist GM and AGM with managing and handling cash transactions with weekly revenue of over $90,000
- Ensure the front and back of the house run smoothly to serve over 3000 guests weekly
- Led team to deliver exceptional customer service in high-volume environment.
- Recruit, interview, and hire front-of-house team members (cashiers, greeters, and outside expo).
- Responsible for writing weekly schedule for over 15+ team members and ensuring weekly schedule meets the labor guide's goal.
- Help drive sales and maintain or exceed customer satisfaction score of 95 percent
Food Service Manager – UnityPoint Health
Aramark- Accelerate2Leadership
07.2018 - 07.2019
- Supervised over 50 employees to ensure food safety, patient safety, workplace safety, customer engagement, and regulatory requirements were followed in front and back of the house
- Oversee the preparation, portioning, service, and cleanup of over 2000 meals daily for patients, visitors, and staff. In addition, inspecting all food for attractiveness, palatability, and proper temperature and ensuring friendly, timely delivery to patients and customers
- Managed and handled cash for the cafeteria and three other outlets with combined weekly revenue of over $60,000 (over $2 million yearly). Assisting with 15-20 catering weekly, which each catering is range from 15 to over 100 guests
- Administered a plan to help increase sales in one of the outlets by reviewing and eliminating unnecessary items that generated the least amount of revenue — offered daily and weekly promotions for customers. Successfully increased revenue by 66 percent at the end of the month for the outlet ($1500 to $2500)
Assistant Sushi Chef
Waterfront Seafood Market & Restaurant
02.2013 - 05.2019
- Prepared and created sushi for over 600 customers daily
- Provided excellent customer service
- Ensure high-quality and attractive products
- Forecasted daily production to control food costs and food waste
- Oversee the day-to-day operation of the sushi bar, including sanitation, inventory, and ordering, when the manager not presented
Assistant Manager
Smokin'Oak Wood-Fried Pizza
05.2017 - 05.2018
- Hiring, training, and scheduling of 15+ team members
- Supervising food production, labor, and service to ensure high levels of guest satisfaction while controlling labor and food costs at 35 percent
Teaching Assistant-Introduction to Wine, Beer, and Spirits
Iowa State University
08.2016 - 05.2018
- Opened and evaluated the quality of 140 different wines annually
- Supervised the safe and controlled service of over $90,000 worth of alcohol annually
- Assisted in the grading of assignments, reports, and examinations for over 900 students annually
Assistant Baker, Assistant Pastry, and Breakfast-line Cook
+39 Restaurant, Market & Cantina
05.2016 - 05.2017
- Maintained and adjusted the standardized recipe to create authentic Italian foods.
- Prepared and baked breakfast foods, entrees, and desserts for over 200 guests
- Assisted kitchen manager with daily operations ranging from inventory to forecast production daily
Education
Bachelor of Science - Hospitality Management, Event Management
Iowa State University
Ames, IA05.2018
Associate of Science - Hotel and Restaurant Management
Des Moines Area Community College
Ankeny, IA05.2014
Skills
- Operations management
- Organizational development
- Marketing expertise
- Staff training and development
- Human resources management
- Vendor negotiations
- Business analysis
- Vendor relationships
- Employee development
- Labor cost controls
- Workflow planning
- P&L management
Languages
English and Vietnamese, proficient
Timeline
Assistant General Manager/ Interim GM
Bamboo Sushi
08.2021 - 03.2025
Sushi Chef
Blue Sushi
05.2021 - 05.2022
Assistant Sushi Chef
Temaki Den
10.2020 - 03.2025
Hospitality Manager
Buffalo Wild Wings
10.2019 - 10.2020
Food Service Manager – UnityPoint Health
Aramark- Accelerate2Leadership
07.2018 - 07.2019
Assistant Manager
Smokin'Oak Wood-Fried Pizza
05.2017 - 05.2018
Teaching Assistant-Introduction to Wine, Beer, and Spirits
Iowa State University
08.2016 - 05.2018
Assistant Baker, Assistant Pastry, and Breakfast-line Cook
+39 Restaurant, Market & Cantina
05.2016 - 05.2017
Assistant Sushi Chef
Waterfront Seafood Market & Restaurant
02.2013 - 05.2019
Associate of Science - Hotel and Restaurant Management
Des Moines Area Community College
Bachelor of Science - Hospitality Management, Event Management
Iowa State University
Similar Profiles
Andrew MilanAndrew Milan
Server at Bamboo SushiServer at Bamboo Sushi
Peyton SmithPeyton Smith
Server at Bamboo SushiServer at Bamboo Sushi
Thomas ReynoldsThomas Reynolds
Line Cook at Bamboo SushiLine Cook at Bamboo Sushi
Demetrick SodoDemetrick Sodo
Operations Manager/ Interim GM at OdekoOperations Manager/ Interim GM at Odeko
Carlos R AcostaCarlos R Acosta
Interim General Manager/Assistant Manager/Office Manager at La Quinta Inn By Wyndham Tampa Bay AirportInterim General Manager/Assistant Manager/Office Manager at La Quinta Inn By Wyndham Tampa Bay Airport