Taiba Noori
Grandville
Summary
Experienced community engagement professional skilled in facilitating workshops and developing care plans. Expertise in communication, talent development, and client support drives team performance and organizational success. Strong background in public speaking and coaching fosters positive environments that empower clients to achieve personal goals. Resourceful in strategic planning and operational improvement, enhancing team dynamics and productivity.
Overview
15
15
years of professional experience
7
7
Certifications
Work History
consentric leader
Treetops collective
Grand Rapids
01.2025 - Current
- Coordinated community engagement activities to promote organizational initiatives.
- Facilitated workshops and discussions for participant feedback collection.
- Assessed team performance against established goals and objectives.
- Recognized individual achievements to foster a positive work environment.
- Organized staff engagement events, including team-building exercises.
- Shared community resources to support members in achieving their goals.
Collective care specialist
Treetops
Grand Rapids
01.2025 - Current
- Supported clients with daily living activities and personal care needs.
- Assisted in developing individualized care plans for each client.
- Communicated effectively with families about client progress and needs.
- Facilitated social activities that fostered emotional well-being for clients.
- Actively listened to clients' concerns and worked collaboratively with them to identify solutions.
- Offered emotional support during difficult times by providing a safe environment for open communication.
- Facilitated referrals to specialists or other providers as needed.
- Educated clients on healthy lifestyle choices, promoting nutrition, exercise, and stress management techniques.
- Developed client service plans that included short-term goals and long-term objectives.
- Stayed current on community-based resources and services useful to patients.
costumer service assistant
Praxispackaging
Grand Rapids
06.2023 - 02.2024
- Assisted customers with product inquiries and order placements, contributing to improved service efficiency.
- Processed orders and tracked shipments using company software to ensure accuracy.
- Maintained current knowledge of new products, services, and promotions to enhance customer service support.
- Sent service reminder notices via letter, text, or telephone to increase customer engagement.
- Participated in training sessions to expand knowledge of company offerings and operational roles.
- Updated customer records with relevant information to support service quality.
- Researched discrepancies and corrected issues to prevent key account losses.
Journalist
Merman Radio
Kandahar
01.2011 - 08.2021
- Conducted interviews with community leaders and public figures, extracting valuable insights for storytelling.
- Researched news stories and developed impactful content for daily broadcasts.
- Wrote and edited scripts, ensuring clarity and impact.
- Collaborated with production teams to create engaging radio segments.
- Utilized audio editing software to enhance broadcast quality.
- Engaged listeners through social media platforms and feedback channels.
- Reviewed copy for grammar and punctuation, adhering to editorial style guidelines.
- Maintained relationships with key contacts, enhancing story development and community engagement.
Education
High School Diploma -
Zarghona Ana High School
Kandahar,Afghanistan08-2011
Skills
- Care planning
- Performance evaluation
- Community engagement
- Client relations
- Facilitating workshops
- Content creation
- Decision-making
- Motivating teams
- Talent development
- Influencing others
- Effective communication
- Public speaking
Languages
Dari
Professional
Pashto
Professional
Persian
Professional
Hindi
Professional
Urdo
Limited
Certification
CITI Program issued by Boston collage
Timeline
consentric leader
Treetops collective
01.2025 - Current
Collective care specialist
Treetops
01.2025 - Current
costumer service assistant
Praxispackaging
06.2023 - 02.2024
Journalist
Merman Radio
01.2011 - 08.2021
High School Diploma -
Zarghona Ana High School