Taicha Hertzog
East Lansing,MI
Summary
Proven track record in enhancing operational efficiency, demonstrated at Amazon through meticulous shipment preparation and fostering teamwork. Skilled in both warehouse safety and collaboration, I excel in fast-paced environments, significantly reducing shipping errors. My proactive approach ensures adherence to deadlines and elevates team performance, making me a valuable asset to any employer seeking dedicated and results-driven talent. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Fulfillment Center Associate
Amazon
07.2024 - Current
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Contributed to quality assurance measures by inspecting products for damage or defects prior to packaging, minimizing customer complaints related to product quality.
Operator
Gestamp Mason
03.2024 - 06.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Drafted reports detailing machine production outputs and material quantities.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
Dining Service Assistant
Ish Health Services
05.2022 - 03.2024
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored dining room and bar areas for signs of overcrowding.
- Addressed customer complaints and inquiries to verify satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Adhered to company policies regarding portion control, waste reduction, and cost-effective operations.
Personal Care Attendant
Landis Homes Retirement Community
05.2023 - 11.2023
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided companionship during meal times ensuring adequate nutrition intake.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Housekeeping Aide
Courtyard by Marriott
07.2021 - 11.2021
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Dining Assistant
Landis Homes Retirement Community
10.2020 - 05.2021
- Maintained a clean dining environment, ensuring high standards of sanitation and hygiene.
- Safeguarded food quality by following proper storage procedures and maintaining organized workspaces.
- Enhanced customer satisfaction by providing efficient and friendly dining assistance.
- Supported kitchen staff by expediting food orders for timely service.
- Ensured timely delivery of food orders from the kitchen to the guests'' tables without any errors or delays.
- Upheld restaurant policies while assisting guests with dietary restrictions or allergies, ensuring safe dining experiences.
- Provided clear communication between kitchen and front-of-house staff for seamless operations.
- Collaborated with servers to promptly address guest requests, improving overall dining experience.
- Arranged tables and chairs for special occasions and events.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
- Addressed customer complaints and inquiries to verify satisfaction.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Greeted customers and provided menus upon arrival to dining room.
Housekeeper
Hertzog Homestead Bed& Breakfast & Event Venue
01.2012 - 10.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Conestoga Valley High School
Lancaster, PA06.2021
Skills
- Loading and unloading
- Shipping procedures
- Warehouse Safety
- Cycle counting
- Deadline Adherence
- Packing Efficiency
- Order Picking
- Labeling Accuracy
- Shipment Preparation
- Teamwork and Collaboration
- Motivated Team Player
Timeline
Fulfillment Center Associate
Amazon
07.2024 - Current
Operator
Gestamp Mason
03.2024 - 06.2024
Personal Care Attendant
Landis Homes Retirement Community
05.2023 - 11.2023
Dining Service Assistant
Ish Health Services
05.2022 - 03.2024
Housekeeping Aide
Courtyard by Marriott
07.2021 - 11.2021
Dining Assistant
Landis Homes Retirement Community
10.2020 - 05.2021
Housekeeper
Hertzog Homestead Bed& Breakfast & Event Venue
01.2012 - 10.2020
High School Diploma -
Conestoga Valley High School
Similar Profiles
Jason DessaintJason Dessaint
L6 Store Manager at AmazonL6 Store Manager at Amazon
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon
Nicholas JimenezNicholas Jimenez
Environmental Health and Safety at AmazonEnvironmental Health and Safety at Amazon
Filippo CervettoFilippo Cervetto
Retail Vendor Manager at AmazonRetail Vendor Manager at Amazon
Makayla YeagerMakayla Yeager
Real Estate Agent at Macomb Reality of InvestmentsReal Estate Agent at Macomb Reality of Investments