Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
United Healthcare
Alorica
09.2022 - Current
Identified issues, analyzed information and provided solutions to problems.
Demonstrated strong organizational and time management skills while managing multiple projects.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Excellent communication skills, both verbal and written.
Medical Assistant/Certified Nursing Assistant
Florida Medical Staffing
01.2021 - 09.2022
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant/Certified Nursing Assistant
Sarasota Memorial Hospital
01.2020 - 01.2021
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Behavior Health Specialist
Suncoast Behavioral Health Center
12.2017 - 01.2020
Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
Worked closely with adults and children in community settings, at residential facilities and within homes.
Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
Encouraged patients to discuss experiences in group and individual settings.
Created progress reports, assessments and charting within required timeframes.
Identified appropriate treatment resources and recommended patients for these services.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.