Dynamic food service professional with more than 10 years of experience in the food industry.
My bilingual ability (English/Spanish) and strong attention to detail facilitated efficient team training and enhanced customer satisfaction. Achievements include significantly improving kitchen efficiency and food safety standards.
Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
17
17
years of professional experience
Work History
Fryer Cook/Prep Cook
Koi Sushi
11.2022 - 12.2023
Guaranteed proper preparation of fried menu items to avoid over-seasoning, overcooking or under-cooking issues.
Read food order slips and listened to verbal instructions to properly prepare food for customers.
Wrapped, dated and rotated food items to properly store food and maintain freshness.
Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prep Cook/Shift Leader
Hornblower Cruises & Events
04.2016 - 10.2022
Followed orders from head chef to establish productive and timely preparation of meals.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Pre grilled salmon, chicken and beef.
Set up and supervised buffet stations.
Helped prepare numerous dinner courses including creative dessert plates.
Efficiently prepared fruit platters and charcuterie boards.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Trained and assisted new kitchen staff members.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Shift Leader
Jamba Juice
01.2012 - 03.2016
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Completed cash and credit card transactions accurately using POS software.
Resolved conflicts between employees to maintain positive and productive work environments.
Followed FIFO regulations.
Cashier/Stocker/Sandwich Artist
Roxie Market & Deli
04.2009 - 01.2012
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Made specialty sandwiches and served different types of soups for customers
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Sandwich Artist
Roxie Food Center
07.2006 - 04.2009
Executed sandwich artistry duties with very low occurrence of errors.
Shared information with customers about menu items, preparation methods, and ingredients.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Operated manual and electric appliances to peel, slice, and trim food.
Prepared and served hot and cold sandwiches based on customer preferences.