Taij Smith
Tampa,FL
Summary
Develop a professional opportunity that is responsible and gives me the ability to employ all of my capabilities to the fullest while also making a meaningful contribution to the success of the organization.
Overview
3
3
years of professional experience
Work History
Sales Porter
Tom Bush BMW Jacksonville
2024.03 - 2024.07
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
- Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
- Collaborated effectively with other departments including sales, finance, parts, and service teams to streamline overall dealership operations.
- Enhanced dealership reputation, consistently providing exceptional customer service during interactions with clients on the lot.
- Maintained safety standards within the lot, conducting regular inspections and reporting any hazards or damages promptly.
- Implemented best practices in lot organization, contributing significantly towards improved operational efficiency across departments.
- Expedited vehicle turnaround times by efficiently coordinating with service technicians for required repairs and maintenance tasks.
- Reduced downtime between customer visits by swiftly transporting vehicles from service bays to designated areas upon completion of maintenance work.
- Organize car displays so that they are easy for both staff and customers to locate and get to.
Service Porter
BMW of Wesley Chapel
2023.10 - 2024.02
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
- Communicated with coworkers and managers about completed duties.
- Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
- Facilitated smooth operations within the service department through effective communication with team members and supervisors.
- Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
- Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
- Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
- Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
- Assisted in maintaining a positive online presence for the dealership by responding to customer inquiries and addressing feedback in a timely, professional manner.
Carwash Service Attendant (CWA)
Jammin Carwash
2022.09 - 2023.10
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Responded to customer requests for products, services, and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Engaging in unpredictable, high-volume work environments, providing knowledgeable assistance to over 100 customers per day.
- Provided customer information on billing subscription methods and payment options while complying to the company's financial transaction requirements.
- Provided customized specifications packages based on individual customer needs, resulting in increased sales per transactions.
- Enhanced customer satisfaction by providing efficient and thorough car wash services.
- Reduced wait times for customers by efficiently managing the queue of vehicles waiting for service.
- Increased revenue by promoting extra services like detailing and waxing packages.
Facility Attendant
Vesta Properties
2021.11 - 2022.08
- Collaborated with team members for optimal staff scheduling and coverage during peak hours.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Assisted with logistical requirements for events and meetings.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Addressed resident concerns with understanding, leading to heightened satisfaction and recurring interactions.
- Oversaw resident events, keeping professionalism under pressure and resolving property or resident issues.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
Education
High School Diploma -
Suwannee High School
Live Oak, FL06.2024
Skills
- Customer Service
- Dependability
- Active Listening
- Problem-solving abilities
- Team Player
- Friendly
Timeline
Sales Porter
Tom Bush BMW Jacksonville
2024.03 - 2024.07
Service Porter
BMW of Wesley Chapel
2023.10 - 2024.02
Carwash Service Attendant (CWA)
Jammin Carwash
2022.09 - 2023.10
Facility Attendant
Vesta Properties
2021.11 - 2022.08
High School Diploma -
Suwannee High School
Similar Profiles
Christian BerenguerChristian Berenguer
Client Advisor at Tom Bush BMW | BMW North AmericaClient Advisor at Tom Bush BMW | BMW North America
Nico ArcherNico Archer
Apprentice Technician at Tom Bush BMWApprentice Technician at Tom Bush BMW
Hunter DancerHunter Dancer
Car Porter at Tom Bush VolkswagenCar Porter at Tom Bush Volkswagen