Taija Pearley
St. James,LA
Summary
Energetically driven and compassionate, with a proven track record at Leading Healthcare in enhancing client well-being through personalized care plans and therapeutic activities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
DSW Worker
Leading Healthcare
02.2022 - 09.2022
- Developed Individual Education Plans for students with special needs.
- Assisted clients per with bathing, dressing, grooming and eating.
- Implemented behavioral management strategies for clients experiencing difficulty with emotional regulation or interpersonal interactions.
- Stimulated clients during in-house activities by conducting therapeutic exercises such as recreational games, physical exercises and occupational arts and crafts.
- Completed home management tasks by preparing meals and cleaning.
- Transported and accompanied clients to therapy and doctor appointments.
- Dispensed necessary medication to improve client health condition.
Cashier/Bartender Assistant
Lucky Dollar Casino
08.2017 - 12.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cage register.
- Count down register before and after shifts.
- Answered questions about daily casino drawing.
- Built relationships with customers to encourage repeat business.
- Greeted customers going in and out of the casino.
- Restocked and organized merchandise in coolers and shelves.
- Frequently sanitize chairs and machines.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
- Delivered food to customers at bar and machine.
Front Desk Receptionist
Best Western Hotel
09.2015 - 04.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved customer problems and complaints.
- Organized and maintained files and records to ensure up-to-date documentation.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Greeted visitors warmly, creating positive first impression of organization.
- Compiled and submitted daily reports on front desk activities.
Cashier
Walmart
09.2013 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent customer service skills.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage them to shop again.
Education
No Degree - Process Technology
RPCC
Burnside, LaNo Degree - Accounting
Southern New Hampshire University
Hooksett, NH12.2026
Skills
- Multicultural Sensitivity
- Activities of daily living
- Medication monitoring
- Light Housekeeping
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Customer Service
- Problem Resolution
- Money handling abilities
- Payment Processing
- Professional telephone demeanor
- Scheduling
Timeline
DSW Worker
Leading Healthcare
02.2022 - 09.2022
Cashier/Bartender Assistant
Lucky Dollar Casino
08.2017 - 12.2018
Front Desk Receptionist
Best Western Hotel
09.2015 - 04.2017
Cashier
Walmart
09.2013 - 03.2015
No Degree - Process Technology
RPCC
No Degree - Accounting
Southern New Hampshire University
Similar Profiles
Lena JupiterLena Jupiter
Home Care Provider at Leading HealthcareHome Care Provider at Leading Healthcare
Derick JonesDerick Jones
Direct Support Worker at Leading HealthcareDirect Support Worker at Leading Healthcare
Marion MooreMarion Moore
Direct Service Worker at Leading HealthcareDirect Service Worker at Leading Healthcare