Taijah Goff-Saint Ours
Brooksville ,FL
Summary
Accomplished Shift Leader and Pricing Specialist with a proven track record at Dunkin Donuts and Buy Buy Baby. Excelled in team leadership and problem-solving, significantly increasing market share through strategic pricing solutions. Demonstrated expertise in cash handling and fostering positive team environments. Achieved high customer satisfaction and employee performance improvements.
Overview
5
5
years of professional experience
Work History
Shift Leader
Dunkin Dounts
05.2024 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Pricing Specialist
Buy Buy Baby
02.2022 - 04.2023
- Reviewed historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.
- Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
- Developed customized pricing solutions to meet unique client needs, fostering long-term business relationships.
- Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
Crew Trainer
McDonald's
10.2019 - 02.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Rush-Henrietta Senior High School
Rochester, NY06-2021
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
Timeline
Shift Leader
Dunkin Dounts
05.2024 - 10.2024
Pricing Specialist
Buy Buy Baby
02.2022 - 04.2023
Crew Trainer
McDonald's
10.2019 - 02.2022
High School Diploma -
Rush-Henrietta Senior High School
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