To obtain a position in a medical setting as I prepare to begin my career as a nurse. I also look forward to the opportunity to use my skills as a CNA and to learn more about the field of Healthcare.
Overview
2
2
years of professional experience
Work History
Sales Manager
Aeropostale
Woodstock, GA
11.2023 - 10.2024
Resolved customer complaints in an efficient manner while maintaining quality standards.
Provided training sessions for new employees on sales techniques, procedures.
Worked open to close, twelve-hour shifts.
Created reports on weekly sales performance to senior management.
Reported to bank with store revenue, placed money orders, and received money orders.
Customer Service Associate
The Children Place
Woodstock, GA
07.2022 - 05.2023
Greeted customers, identified their needs, and provided information about products and services available.
Processed customer orders accurately and efficiently.
Demonstrated active listening skills when responding to customer questions and complaints, as well as helping with returns, exchanges, refunds, and other transactions as needed.
Escalated unresolved customer issues to the appropriate department or manager for resolution.