Taikecia Roberson
Savannah,GA
Summary
Results-driven First Assistant Manager with proven track record in enhancing productivity and operational efficiency. Expertise in team leadership, operational management, and delivering exceptional customer service. Strong problem-solving and communication skills foster a positive workplace environment. Focused on continuous improvement and achieving organizational success.
Overview
7
7
years of professional experience
Work History
1st Assistant Manager
Skechers
Savannah, GA
06.2022 - Current
- Assisted the Store Manager in daily operations and task planning.
- Supervised sales associates to achieve sales goal and provide excellent customer service.
- Managed inventory, restocking, and store organization.
- Resolved customer issues to ensure satisfaction.
- Handled opening and closing procedures, ensuring store security.
- Trained and developed team members to improve performance and teamwork.
- Performed office administrative duties such as filing paperwork, completing documentation, answering phone calls, and scheduling meetings.
Key Holder
Tuesday Morning
Savannah, GA
10.2020 - 01.2022
- Provided excellent customer service, assisting customers with purchases and handling complaints.
- Processed sales and returns, replenished stock, and managed cash register operations.
- Opened and closed the store, ensuring accurate cash handling and store security.
Sandwich Artist
Subway
Marietta, GA
09.2018 - 08.2019
- Greeted customers and prepared all orders.
- Managed the cash register and maintained a clean, organized facility.
- Opened and closed, ensuring all procedures were adhered to.
Education
Master of Science - Psychology With Emphasis On General Psychology
Grand Canyon University
Phoenix, AZ01.2025
Bachelor of Science - Biology
Dalton State College
Dalton, GA07.2020
Skills
- Verbal and written communication
- Active listening skills
- Empathy and cultural competence
- Adaptability and flexibility
- Time management and multitasking
- Experienced in Microsoft tools, and similar software
- Problem-solving skills
- Efficiently able to work under pressure, and meet deadlines
Timeline
1st Assistant Manager
Skechers
06.2022 - Current
Key Holder
Tuesday Morning
10.2020 - 01.2022
Sandwich Artist
Subway
09.2018 - 08.2019
Master of Science - Psychology With Emphasis On General Psychology
Grand Canyon University
Bachelor of Science - Biology
Dalton State College
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