Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tailakesha Morgan

Fredericksburg,VA

Summary

Detail-oriented professional with a background in body contouring, real estate, technical support, and customer service. Skilled communicator with strong organizational, multitasking, and client relations abilities. Dedicated to maintaining high standards in customer care and quality control, bringing diverse experience in service-oriented roles. Available for flexible scheduling, including the weekends.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Body Contouring Specialist

Lizasia's Body Studio
08.2021 - Current

Improved clients'' overall health by providing guidance on nutrition,

physical activity, and lifestyle changes.

  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Maintained 40 client records for effective treatment planning and progress tracking.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Help clients achieve their desired body shape and feel confident in their own skin
  • Applied body contouring treatments using a variety of technologies to destroy or shrink the excess fat cells below the surface of the skin
  • Sculpted body with wood therapy
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude

Realtor

Samson Properties
08.2017 - Current

• Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.

  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Assisted over 30 first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses twice a week and seminars to better serve clients.
  • Advertised client properties through websites, social media, and real

estate guides.

Technical Sergeant

United States Air Force
05.1995 - 05.2015

• Skilled at working independently and collaboratively in a team

environment.

  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Ensured data security, implementing encryption measures and access controls for sensitive information.
  • Trained 300 end-users on new software applications, increasing productivity across departments.
  • Provided top-notch technical support for all employees, resolving issues quickly and efficiently.
  • Troubleshot complex hardware and software issues for swift resolution,minimizing downtime for affected users.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Diagnosed and resolved hardware and software issues.
  • Streamlined helpdesk processes, resulting in reduced wait times and increased productivity for end-users.
  • Managed high call volumes, prioritizing tasks to ensure timely responses and resolutions for all inquiries.
  • Maintained inventory of computer hardware components, ensuring availability of replacement parts when needed for repairs or upgrades.
  • Assisted customers with password resets and account management tasks while maintaining strict adherence to security protocols.
  • Collaborated with the cybersecurity team to promptly address and mitigate potential threats, safeguarding company data and systems from unauthorized access.
  • Continuously improved professional skills through training,certifications, and participation in relevant industry forums, ensuring up-to-date knowledge on emerging technologies.
  • Installed, configured and maintained computer systems and network connections.
  • Enhanced overall unit readiness by implementing comprehensive training schedules and monitoring progress.
  • Maintained compliance with regulations, updating policies as needed to align with changing standards or requirements.

Education

No Degree - Phlebotomy

Herway Training Institute
Buford, GA
11-2023

Master of Science - Management

Strayer University
Alexandria, VA
09-2018

Master of Science - Human Resources Management

Strayer University
Alexandria, VA
03-2017

Bachelor of Arts - Psychology

American Military University
Charles Town, WV
05-2015

Skills

  • Adaptability
  • Sales techniques
  • Strong communication
  • Attention to detail
  • Conflict resolution
  • Multitasking
  • Team leadership
  • Customer service
  • Interpersonal skills
  • Organizational skills
  • Active listening
  • Time management
  • Stress management
  • Problem-solving abilities

Certification

• NHA Certified Phlebotomy Technician

• Massage Therapist

Timeline

Body Contouring Specialist

Lizasia's Body Studio
08.2021 - Current

Realtor

Samson Properties
08.2017 - Current

Technical Sergeant

United States Air Force
05.1995 - 05.2015

No Degree - Phlebotomy

Herway Training Institute

Master of Science - Management

Strayer University

Master of Science - Human Resources Management

Strayer University

Bachelor of Arts - Psychology

American Military University
Tailakesha Morgan