Summary
Overview
Work History
Education
Skills
Timeline
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TAILEAH MCNEAL GREEN

Office Manager And Receptionist
TAILEAH MCNEAL GREEN

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic in any office setting.



Experienced in Human Resources and Administration ,optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.

Overview

11
years of professional experience

Work History

Self-employed
Richmond, TX

BODY SCULPTING
01.2017 - Current

Job overview

  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Paradigm At The Creek
Wharton, TX

Assistant Activity Director
01.2021 - 05.2023

Job overview

  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Established vendor relationships to access timely services in support of events.
  • Partnered across departments to run smooth, professional events and activities.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Demonstrated leadership skills in managing projects from concept to completion.

THE CLEANING AUTHORITY
HUMBLE

OFFICE MANAGER
06.2019 - 07.2021

Job overview

  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments for customers.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Provided clerical support, addressing routine, and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.

LINK STAFFING SERVICES
Katy, TX

Recruiting Specialist
01.2018 - 06.2020

Job overview

  • Hired employees and initiated new hire paperwork process.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Explained human resources policies, procedures, laws, standards, and regulations to each employee.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

GOODWILL OF HOUSTON INC
Missouri City, TX

ASSISTANT MANAGER CUSTOMER SERVICE
07.2012 - 01.2017

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

Education

Western Governors University
Salt Lake City, UT

ASSOCIATES from BUSINESS ADMINISTRATION MANAGEMENT

University Overview

Skills

CRM Softwareundefined

Timeline

Assistant Activity Director
Paradigm At The Creek
01.2021 - 05.2023
OFFICE MANAGER
THE CLEANING AUTHORITY
06.2019 - 07.2021
Recruiting Specialist
LINK STAFFING SERVICES
01.2018 - 06.2020
BODY SCULPTING
Self-employed
01.2017 - Current
ASSISTANT MANAGER CUSTOMER SERVICE
GOODWILL OF HOUSTON INC
07.2012 - 01.2017
Western Governors University
ASSOCIATES from BUSINESS ADMINISTRATION MANAGEMENT

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TAILEAH MCNEAL GREENOffice Manager And Receptionist