Tailer Hall
Fort Worth,TX
Summary
Dynamic retail leader with extensive experience at Walgreens Boots Alliance, excelling in customer service and inventory management. Proven track record in team leadership and operational efficiency, driving sales growth and enhancing customer satisfaction. Skilled in training and mentoring staff, fostering a positive work environment that promotes collaboration and high performance.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emerging Store Manager
Walgreens Boots Alliance
03.2025 - Current
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Supported team members in providing excellent customer service and resolving inquiries efficiently.
- Learned to utilize inventory management systems for tracking stock levels and product availability.
- Participated in training sessions to improve product knowledge and sales techniques among staff.
- Collaborated with colleagues to maintain cleanliness and organization within the store environment.
- Engaged customers by promoting store promotions and new product launches effectively.
- Observed experienced managers to understand effective leadership and operational strategies in retail settings.
- Adapted quickly to changing priorities and tasks within a fast-paced retail environment, demonstrating flexibility.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Textbook Manager
Barnes & Noble TCC SE Campus
09.2024 - 03.2025
- Managed textbook inventory, ensuring accurate tracking and organization of materials.
- Processed textbook orders and returns, maintaining efficient workflow and documentation.
- Assisted customers with inquiries regarding textbook availability and selection.
- Collaborated with faculty to identify required textbooks for upcoming courses.
- Developed and maintained relationships with publishers for timely updates on new editions.
- Implemented system for monitoring textbook condition, enhancing usability for students.
- Coordinated textbook displays and marketing materials to promote sales initiatives.
- Coordinated a smooth transition to new editions or updated materials by planning ahead and communicating changes effectively with faculty members.
- Maintained a clean and organized bookstore environment by implementing effective merchandising strategies that highlighted featured textbooks and promoted sales.
- Oversaw regular audits of physical inventory counts, identifying discrepancies early on and implementing corrective measures promptly.
- Provided training sessions for new staff members on inventory management procedures, ensuring consistent operations across the team.
- Collaborated with faculty members to identify appropriate textbooks for diverse course offerings, ensuring optimal learning resources.
General Manager
Starbucks
06.2022 - 09.2024
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Managed team performance through regular feedback and performance evaluations.
- Implemented process improvements that enhanced operational efficiency and customer satisfaction.
- Developed training programs for staff to improve service standards and operational knowledge.
- Analyzed operational metrics to identify trends and areas for improvement in service delivery.
- Fostered a positive work environment that encouraged teamwork and collaboration among employees.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Established effective communication channels within the team to enhance information flow and responsiveness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
General Manager
McAlister's Deli
12.2015 - 06.2022
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
Education
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Texas A&M University
College Station, TX07-2016
Associate of Arts - Various
Weatherford College
Weatherford, TX06-2013
High School Diploma -
Weatherford High School
Weatherford, TX07-2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- Operations management
- Leadership development
- Supply ordering
Accomplishments
- Managed a store that exceeded company expectations in every category during the each quarter.
- Recruited 6 successful new managers within one year.
- Supervised team of 40+ staff members.
Certification
- Licensed pharmacy technician trainee
- Certified ServSafe Manager
Languages
French
Native or Bilingual
Timeline
Emerging Store Manager
Walgreens Boots Alliance
03.2025 - Current
Textbook Manager
Barnes & Noble TCC SE Campus
09.2024 - 03.2025
General Manager
Starbucks
06.2022 - 09.2024
General Manager
McAlister's Deli
12.2015 - 06.2022
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Texas A&M University
Associate of Arts - Various
Weatherford College
High School Diploma -
Weatherford High School
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