Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tailinn Shupe

Orem,UT

Summary

Organized and hardworking candidate who will serve as a first point of contact for patients by providing superior support for patients in need of reliable information regarding insurance coverage, finance options, documentation requirements. and preparing records. Patient-oriented and familiar with MS Office and data entry, coupled with managing multiple priorities with a positive attitude. Committed to providing personalized service and quality patient-care with a willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Old Navy
05.2024 - Current
  • Maintained high customer service standards in high-volume, fast-paced environments
  • Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
  • Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
  • Maintained order of clothes and products
  • Assisted customers with questions, concerns and purchases
  • Provide exemplary customer service by portraying a gracious, friendly and engaging manner.

Shift Leader

Swig
05.2021 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment, while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma - General Studies

Tooele High School
05.2023

General Studies - Veterinary Technician

West Jordan High School
05.2022

Veterinary Technician Certificate - Veterinary Technician Certificate

Salt Lake Community College
05.2022

Skills

  • Excellent Communication
  • Teamwork and Collaboration
  • Customer Service
  • Data Entry
  • Assertiveness
  • Problem-solving
  • Adaptability
  • Time Management
  • Phone and Email Etiquette
  • Prioritizing
  • Multi-tasking
  • Decision Making

Timeline

Sales Associate

Old Navy
05.2024 - Current

Shift Leader

Swig
05.2021 - 05.2022

High School Diploma - General Studies

Tooele High School

General Studies - Veterinary Technician

West Jordan High School

Veterinary Technician Certificate - Veterinary Technician Certificate

Salt Lake Community College
Tailinn Shupe