Tai Lynn Roberts
Port Arthur,TX
Summary
Enthusiastic and committed professional offering 6+ years of experience in the work field. Experienced administrative assistant with training in a wide range of office administration tasks. Resilient in handling challenges of fast-paced professional environments. Able to work under pressure and collaborate with a team. Successful record of providing exceptional work performance, maintaining schedules, providing information to clients and fellow employees, and acting as liaison between departments. Bringing detail-oriented and decisive nature with sound judgement, good multitasking abilities and a self-motivated personality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifestyles Consultant/Administrative Assistant
Massage Heights
01.2021 - 03.2022
- Interacted with customers by phone, email, or in-person to provide information and collect payments daily.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Confirmed appointments, communicated with clients, and updated client records daily.
Team Lead Sales Associate
Gap Inc
12.2018 - 05.2021
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Participated in store meetings and product training sessions to understand and sell items.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Grew sales and boosted profits by 10%, applying proactive management strategies and enhancing sales training.
Lifeguard
City of Port Arthur
05.2017 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Biology
Prairie View A&M University
Prairie View, TX05.2023
Skills
- Recordkeeping
- Database Administration
- Document Quality
- Goal-Driven
- Time Management
- Customer Inquiries
- Leadership
- Problem solving
- Critical thinking
- Attention to detail
- Excellent management of workload and organizational skills
- Teamwork
Certification
National CPR Foundation BLS Certification
National CPR Foundation CPR/AED Certification
Timeline
Lifestyles Consultant/Administrative Assistant
Massage Heights
01.2021 - 03.2022
Team Lead Sales Associate
Gap Inc
12.2018 - 05.2021
Lifeguard
City of Port Arthur
05.2017 - 08.2018
Bachelor of Science - Biology
Prairie View A&M University
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