TaiLynn Stewart
Summary
As a young professional, I am eager to embrace new opportunities and connect with diverse individuals. With a strong focus on customer satisfaction, I excel in my role and am deeply passionate about my work. Delivering exceptional results brings me fulfillment. Fostering positive relationships with colleagues is of utmost importance to me, as I believe a supportive and collaborative environment leads to greater success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Call Center Representative
BECU
09.2024 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Bridal Stylist
Something Blue Bridal Boutique
10.2023 - Current
- Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
- Streamlined appointment scheduling and follow-up processes for improved customer experience.
- Delivered exceptional service to ensure seamless gown selection for brides and families.
- Developed a welcoming atmosphere centered on brides' preferences.
- Directed boutique activities while owner was unavailable.
CHURCH YOUTH LEADER
OURCHURCH
11.2022 - Current
- Mentored high school students on decision-making skills, conflict resolution strategies, and healthy lifestyle habits
- Created engaging presentations using multimedia technology for church services and special events
- Facilitated weekly meetings for church youth groups, providing spiritual guidance and support
- Utilized social media platforms to promote upcoming events, share inspirational messages, and connect with other churches in the area
- Organized retreats and special events to foster fellowship among the youth group members
- Cultivated positive relationships with parents of church youth through regular communication and collaboration
BREAKER
The New School at Chambers Bay
03.2023 - 12.2023
- Promoted children's emotional development by encouraging respect of others
- Developed age-appropriate activities to engage children and foster learning
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
CLICKLIST ASSOCIATE
Kroger
11.2022 - 07.2023
- Operated cash registers, scanners, and other technology systems to process payments for orders
- Maintained a clean and orderly work area to facilitate an efficient workflow
- Utilized organizational skills to manage incoming orders efficiently and prioritize tasks in a timely manner
- Assisted customers with their ClickList orders by accurately selecting items, bagging groceries, and loading them into customer vehicles
ASSISTANT
Mt. Rainier Neurology
08.2021 - 12.2022
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff
- Organized pick-up and delivery of outgoing mail
- Gathered and verified payment and contact information from guests
- Collected payments for services and updated accounts to reflect new balances
- Kept office appearance and front desk clean and orderly
- Maintained well-organized physical and digital records
SALES ASSOCIATE
Nordstrom
08.2021 - 03.2022
- Helped customers navigate store, complete sales and process returns
- Resolved customer concerns using strong communication and conflict management skills
- Checked sister stores and online options to locate items for customers
- Created great customer experiences with personalized sales support
- Discussed promotions and special offers to customers to increase sales
- Met goals consistently while working independently within team environment
- Demonstrated selling experience in fast-paced, service-oriented retail setting
TANNING CONSULTANT
Desert Sun Tanning
07.2020 - 02.2022
- Checked in customers and organized services
- Excelled in maintaining customer connection in any situation
- Completed daily cleaning duties effectively and in a timely manner
- Extensive knowledge of products and services
- Organized schedule efficiently
- Participated in social media promotions
- Experience in sales for products and services
- Consistently met sales goals
FRONT OFFICE RECEPTIONIST
The Health Connection
03.2021 - 08.2021
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff
- Collected payments for services and updated accounts to reflect new balances
- Ordered, received and restocked supplies for office team
- Protected confidential guest and business information
- Kept office appearance and front desk clean and orderly
- Remained calm, resourceful and proactive while managing any and all issues that may arise
- Greeted, assisted and directed visitors in a pleasant and professional manner
FLIGHT CREW MEMBER
Defy Extreme AirSports
03.2019 - 04.2020
- Successfully led key projects which resulted in great Camp Defy Summer camps as a summer camp counselor
- Monitored guests in the park to ensure safety and in the event of a medical emergency responded quickly and efficiently
- Minimized customer wait times by efficiently taking and filling over 60 orders each day
- Designed custom private function and banquet packages to accommodate groups, including business dinners, sales presentations, club meetings, and charity events
- Answered customers' questions about hours, seating, current wait time and other information
- Enhanced guests' experiences by fulfilling special requests during visits
Education
DIPLOMA -
Curtis High School
University Place, WA06.2019
Skills
- Production Leadership
- Project Coordination
- Positive And Professional
- Strong Communication
- Customer Needs Assessments
- Customer Relationships
- Social Butterfly
- Sales Motivated
Certification
- CPR Certified
- Food handlers card
Timeline
Call Center Representative
BECU
09.2024 - Current
Bridal Stylist
Something Blue Bridal Boutique
10.2023 - Current
BREAKER
The New School at Chambers Bay
03.2023 - 12.2023
CHURCH YOUTH LEADER
OURCHURCH
11.2022 - Current
CLICKLIST ASSOCIATE
Kroger
11.2022 - 07.2023
ASSISTANT
Mt. Rainier Neurology
08.2021 - 12.2022
SALES ASSOCIATE
Nordstrom
08.2021 - 03.2022
FRONT OFFICE RECEPTIONIST
The Health Connection
03.2021 - 08.2021
TANNING CONSULTANT
Desert Sun Tanning
07.2020 - 02.2022
FLIGHT CREW MEMBER
Defy Extreme AirSports
03.2019 - 04.2020
DIPLOMA -
Curtis High School
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