Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Awards
Timeline
Generic

Taima Ali

Knoxville

Summary

Career Objective Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated sales/front associate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

2
2
years of professional experience

Work History

Sales/Front Desk Receptionist

Mariott Hotel
07.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed all tasks in compliance with company policies and procedures.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Resolved customer problems and complaints.

Sales Associate

Target
07.2022 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Education

BACHELOR OF NEUROSCIENCE - Neuroscience

UNIVERSITY OF TENESSEE
KNOXVILLE TN
05.2027

High School Diploma -

HARDIN VALLEY ACADEMY
Knoxville, TN
04.2024

Skills

  • Fluent in English, Arabic, French
  • Very great communication skills
  • Excellent cooperation working with a team
  • Mail distribution
  • Administrative Support
  • Call Routing
  • Correspondence drafting
  • Office Organization
  • File Management
  • Spreadsheet tracking
  • Supply Management
  • Inventory Control
  • Business Administration
  • Expense Reporting
  • Proficient in [Software]

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • As a dedicated track and field athlete specializing in sprints and pole vaulting, I am proud to have achieved significant rewards in my sporting career. My commitment to excellence in these events has been recognized through multiple awards and accolades, highlighting my hard work, perseverance, and skill in both sprints and pole vaulting.
  • I had the opportunity to gain valuable insights into the field of dentistry through shadowing experiences at both a dental school and a dental office. This hands-on exposure allowed me to observe the practical application of dental techniques, interact with professionals in the field, and deepen my understanding of dental procedures and patient care.

Additional Information

TARGET sales associate for 3 years, Worked at Marriott hotels, Volunteered at church, Shadowed at LMU Dental school, Job shadowed at Endodontics office, Experienced being a sales associate, Volunteered for many school sports such as track meets, games., I usually volunteer at every chance possible, I have experience volunteering in classrooms and have completed paperwork for teachers., Volunteered in sales, Worked at retail chain stores, Worked at chain restaurants as my first job, Volunteered at an Elderly home

Awards

  • Received honors/AP awards
  • College credit awarded
  • Social/communication Certifications
  • Athletic achievements TSAA

Timeline

Sales/Front Desk Receptionist

Mariott Hotel
07.2024 - Current

Sales Associate

Target
07.2022 - Current

BACHELOR OF NEUROSCIENCE - Neuroscience

UNIVERSITY OF TENESSEE

High School Diploma -

HARDIN VALLEY ACADEMY

Similar Profiles

CREATE PROFILE
Taima Ali