Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taimanea Kruse

Pahrump,NV

Summary

Proactive Marketing Greeter, Personal Care Nursing Assistant, and Front Desk Medical Assistant with extensive experience in creating welcoming environments, providing personalized patient care, and managing administrative tasks. Expertise in improving patient comfort, streamlining office operations, and delivering compassionate support. Strong work ethic, effective problem-solving skills, and a team player mentality.

Overview

3
3
years of professional experience

Work History

Marketing Greeter

Hilton Grand Vacations Club
02.2022 - 05.2024
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.

Personal Care Nursing Assistant

Aegis Memory Care
01.2022 - 05.2022
  • Improved patient comfort by providing personalized care and attention in daily activities.
  • Monitored vital signs and reported changes or concerns promptly to nursing staff for timely intervention.
  • Contributed to a clean and safe environment by performing light housekeeping tasks in the patient''s living area.
  • Promoted emotional well-being of patients by engaging them in meaningful conversations and recreational activities.
  • Maintained patient hygiene by assisting in bathing, grooming, and dressing tasks.
  • Assisted patients with meal preparation and feeding, accommodating dietary restrictions when necessary.

Front Desk Medical Assistant

Nevada Comprehensive Pain Center
08.2021 - 12.2021
  • Handled sensitive situations involving distressed patients calmly while demonstrating empathy and professionalism.
  • Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
  • Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
  • Improved office supply inventory management, reducing costs by monitoring usage patterns and ordering items as needed.
  • Managed high call volume by prioritizing tasks and multitasking effectively, ensuring timely responses to inquiries.
  • Reduced appointment no-shows through diligent follow-up calls and reminders, maximizing clinic efficiency.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Provided compassionate support to patients during check-in/check-out processes, creating a welcoming atmosphere.

Education

Associate of Applied Science - Medical Assistant

Remington College
Honolulu, HI
08.2015

Skills

  • Patience and composure
  • Initiative and Self-Motivation
  • Team player mentality
  • Welcoming demeanor
  • Effective problem solving
  • Strong Work Ethic
  • Professional Appearance

Timeline

Marketing Greeter

Hilton Grand Vacations Club
02.2022 - 05.2024

Personal Care Nursing Assistant

Aegis Memory Care
01.2022 - 05.2022

Front Desk Medical Assistant

Nevada Comprehensive Pain Center
08.2021 - 12.2021

Associate of Applied Science - Medical Assistant

Remington College

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Taimanea Kruse