Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk/Medical Assistant
CARDIAC CLINIC
01.2021 - 05.2023
Greeting patients at front door
Conducting COVID19 health screening questionnaire
Checking patients temperature
Answering patients questions and concerns
Copying, scanning and faxing documents
Answering patients incoming calls
Entering patients demographics data in EMR
Processing and requesting referrals/authorizations
Answering call from hospitals and paging doctors
Processing incoming faxes and uploading to patients chart
Checking in/out patients
Uploading/ updating patients insurance
Taking patients vitals
Performing EKG's
Entering medications onto patients chart
Retrieving patient records from hospitals
Attractions Attendant-ICE (seasonal)
Gaylord Palms Resort and Convention Center
11.2019 - 01.2020
Greeted guest and answered their inquiries in a prompt, courteous manner using clear and professional language
Assisted guests to safely enjoy their experience
Directed guests to proper location with clear instructions
Welcomed and acknowledge all guests according to company standards
Thanked guests with genuine appreciation
Developed and maintained positive working relationship with others, support team to reach common goals.
Attractions Attendant-ICE (seasonal)
Gaylord Palms Resort and Convention Center
10.2018 - 01.2019
Greeted guest and answered their inquiries in a prompt, courteous manner using clear and professional language
Assisted guests to safely enjoy their experience
Directed guests to proper location with clear instructions
Welcomed and acknowledge all guests according to company standards
Thanked guests with genuine appreciation
Developed and maintained positive working relationship with others, support team to reach common goals.
Hostess
Cracker Barrel Old Country Store
05.2018 - 10.2018
Worked with computer system to assign guests tables
Greeted and took guests to their tables
Improved costumer service satisfaction
Strong leader and communication experience
Made sure restrooms were always clean for costumer satisfaction
Helped customers with complaints and questions
Made sure guests had positive dining experience from arrival until departure
Used telephones to reach out to customers and verify account information
Worked as team and assisted servers to enhance guest dining experience
Maintained excellent job performance and ethical standards in workplace
Served guest from various ethnicities in different ceremonies at restaurant.
Education
Associate in Science (AS) in Nursing -
Valencia College
Kissimmee, FL
12.2024
Associate in Arts (AA) in General Studies -
Valencia College
Kissimmee
12.2022
High school diploma -
Osceola High School
Kissimmee
04.2020
Skills
Team Collaboration
Reliability
Time Management
EMR / EHR
HIPAA Compliance
Fluent English & Spanish
Certification
BLS Certification, 03/01/23-03/01/25
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk/Medical Assistant
CARDIAC CLINIC
01.2021 - 05.2023
Attractions Attendant-ICE (seasonal)
Gaylord Palms Resort and Convention Center
11.2019 - 01.2020
Attractions Attendant-ICE (seasonal)
Gaylord Palms Resort and Convention Center
10.2018 - 01.2019
Hostess
Cracker Barrel Old Country Store
05.2018 - 10.2018
Associate in Science (AS) in Nursing -
Valencia College
Associate in Arts (AA) in General Studies -
Valencia College
High school diploma -
Osceola High School
BLS Certification, 03/01/23-03/01/25
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