Motivated professional offering TECHNICAL in COMMERCE ,ACCOUNT, FINANCIAL TELLER ,CASHIER. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
22
22
years of professional experience
1
1
Certification
Work History
School Bus Monitor
Paulding County School District
DALLAS, GA
12.2022 - Current
Ensured students followed school rules while on the bus, such as no loud talking or fighting.
Provided assistance to disabled students when getting on and off the bus.
Assisted in loading and unloading of passengers including helping young children with their safety belts.
Maintained order and discipline among passengers during trips.
Inspected interior of the bus regularly for cleanliness and safety hazards.
Accompanied driver and children on bus route to keep students safe and protected.
Protected students from physical and verbal bullying.
School Cleaner
Paulding County School District
DALLAS, GA
09.2020 - 07.2022
Sweep and mop floors in classrooms, hallways, and stairwells.
Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
Empty trash cans and replace liners.
Dust furniture, window sills, baseboards, shelves, and other surfaces.
Vacuum carpets and rugs.
Restock bathroom supplies such as toilet paper and hand towels.
Wash walls to remove dirt or marks.
Clean windows inside and outside using appropriate cleaning solutions.
Maintain outdoor areas by sweeping walkways or shoveling snow from sidewalks.
Mix cleaning solutions according to manufacturer's instructions.
Inspect equipment for proper functioning before use.
Report any damaged items to the supervisor.
Follow safety protocols while performing duties.
Keep work area neat and organized at all times.
Dusted surfaces of desks, chairs and tables to maintain cleanliness.
Cleaned glass surfaces daily to remove hand prints and spots.
Cleaned building floors by sweeping, mopping or vacuuming.
Kept business entrances clean, tidy and professional in appearance.
Serviced, cleaned and restocked restrooms.
Monitored building security and safety by locking doors or avoiding hazards.
Followed company uniform, performance and security policies with every job.
Completed routine maintenance checks, notifying management of needed repairs.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Moved furniture, equipment or supplies manually or with hand trucks.
Requisitioned supplies or equipment for cleaning and maintenance duties.
Seamstress Assistant
bernard cap co
Hialeah, FL
01.2020 - 07.2020
Operated sewing machines to stitch together garment parts as instructed by the seamstress.
Inspected finished products for any flaws or defects before they were shipped out.
Maintained a clean work area by sweeping, mopping floors and wiping down surfaces regularly.
Worked closely with the seamstress to help complete projects within given deadlines.
Followed safety protocols while operating sewing machines and other equipment at all times.
School Cleaner
Paulding County School District
DALLAS, GA
10.2019 - 12.2019
Sweep and mop floors in classrooms, hallways, and stairwells.
Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
Empty trash cans and replace liners.
Dust furniture, window sills, baseboards, shelves, and other surfaces.
Vacuum carpets and rugs.
Restock bathroom supplies such as toilet paper and hand towels.
Wash walls to remove dirt or marks.
Clean windows inside and outside using appropriate cleaning solutions.
Maintain outdoor areas by sweeping walkways or shoveling snow from sidewalks.
Mix cleaning solutions according to manufacturer's instructions.
Perform general maintenance tasks such as changing light bulbs or fixing broken locks.
Inspect equipment for proper functioning before use.
Report any damaged items to the supervisor.
Follow safety protocols while performing duties.
Provide assistance to staff with special projects when needed.
Ensure all areas are properly stocked with necessary supplies.
Keep work area neat and organized at all times.
Adhere to all health codes when handling food waste disposal in cafeteria areas.
Disinfect toys in playroom areas on a regular basis.
Conduct routine inspections of school grounds for potential hazards or problems.
Assist with setup and breakdown of events in auditoriums or gymnasiums if needed.
Dusted surfaces of desks, chairs and tables to maintain cleanliness.
Cleaned glass surfaces daily to remove hand prints and spots.
Re-positioned furniture into standard arrangements for student and staff use.
Reset school spaces nightly with complete cleanings of bathrooms, hallways and cafeteria.
Detailed carpets weekly around corners, edges and under furniture.
Cleaned building floors by sweeping, mopping or vacuuming.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Dusted furniture, machines or equipment.
Mixed water and detergents or acids to prepare cleaning solutions.
Kept business entrances clean, tidy and professional in appearance.
Serviced, cleaned and restocked restrooms.
Monitored building security and safety by locking doors or avoiding hazards.
Checked inventory for required supplies and made lists for needed cleaning products.
Followed company uniform, performance and security policies with every job.
Completed routine maintenance checks, notifying management of needed repairs.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Requisitioned supplies or equipment for cleaning and maintenance duties.
Moved furniture, equipment or supplies manually or with hand trucks.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Notified managers of repair needs or additions to building operating systems.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Followed safety processes for all manual and electric cleaning equipment.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
Steam-cleaned or shampooed carpets.
Stripped, sealed and polished floors.
Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
Housekeeper
Marry Maids
Marietta, GA
03.2019 - 07.2019
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Emptied trash receptacles throughout the property.
Scrubbed kitchen appliances, countertops and fixtures.
Maintained a clean linen closet by folding sheets neatly on shelves.
Responded to requests from guests regarding housekeeping needs.
Inspected guest rooms after cleaning to ensure they were presentable.
Reported any maintenance issues or damage to supervisors immediately.
Delivered requested items such as extra pillows or blankets to guest rooms.
Followed safety procedures when handling hazardous materials.
Observed proper use of chemicals when cleaning various surfaces.
Disinfected telephones, light switches and other frequently touched objects.
Ensured that all health standards were met during cleaning operations.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Cleaned building floors by sweeping, mopping and scrubbing.
Interacted pleasantly with clients and guests when performing daily duties.
Maintained and organized cleaning supplies stock.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Adhered to daily cleaning schedules and updated as needed based on demand.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Checked inventory for required supplies and made lists for needed cleaning products.
Swept and damp-mopped private stairways and hallways.
Housekeeper
Varsity contractor
Marietta, GA
08.2018 - 03.2019
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Sanitized all areas of the hotel lobby and public restrooms.
Emptied trash receptacles throughout the property.
Scrubbed kitchen appliances, countertops and fixtures.
Reported any maintenance issues or damage to supervisors immediately.
Observed proper use of chemicals when cleaning various surfaces.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Cleaned building floors by sweeping, mopping and scrubbing.
Maintained and organized cleaning supplies stock.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Communicated with maintenance team on damages to repair.
Checked inventory for required supplies and made lists for needed cleaning products.
Swept and damp-mopped private stairways and hallways.
Stocker
Dollar Tree
North Miami Beach, FL
01.2016 - 03.2016
Received and processed incoming shipments of merchandise.
Recorded quantity, type and value of materials or items received.
Stocked shelves with newly arrived products.
Arranged merchandise in an attractive manner to promote sales.
Inspected stock for damage or defects and reported issues to management.
Organized storage areas for efficient use of space.
Verified pricing accuracy on shelves against invoices from vendors.
Followed safety procedures when handling hazardous material or dangerous goods.
Ensured that all products were labeled properly before stocking the shelves.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Cashier OF COMPANY
Education Department
Havana, CUBA
01.2014 - 07.2015
Greeted customers, answered questions and provided information about products and services.
Processed cash, check and credit card payments accurately and efficiently.
Balanced daily transactions and prepared bank deposits.
Maintained a clean, organized work area to ensure efficient customer service.
Resolved customer complaints in an effective manner.
Reconciled discrepancies between the register drawer and sales receipts.
Performed opening and closing procedures for the register as needed.
Provided excellent customer service by responding to inquiries promptly and professionally.
Adhered to company policies regarding refunds, exchanges and voids.
Maintained accurate records of all transactions including cash drops, inventory counts and other relevant data.
Processed returns in accordance with established guidelines.
Monitored security cameras to detect suspicious activity or theft attempts.
Ensured compliance with applicable laws relating to financial transactions.
Handled cashiering duties during peak hours efficiently without compromising quality of service.
Prepared shift reports detailing activities throughout the day's shift.
Reconciled financial transactions, reviewing reports for correct distribution of commissions and other incentives.
Managed deposits, financial transactions and business inventory.
Monitored financial transactions and recommended ways to increase productivity.
Handled cash register functions and oversaw credit and debit cards, personal check and cash transactions.
Served customers with wide range of financial and administrative inquiries.
Managed office financial transactions for new payments, deposits and balance transfers.
Supported team with accurate work for wide range of clerical tasks.
Input new data into system, classified information and logged changes.
Responded quickly to customer inquiries and explained charges made to individual accounts.
Maintained accurate counts of cash and general metrics with careful attention to transaction details.
Greeted customers pleasantly and offered immediate and enthusiastic service.
Stocked drawer with correct amounts of cash and coin.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Assisted customers by providing information and resolving complaints.
Answered customers' questions and provided information on store procedures or policies.
Answered phone calls to assist customers with questions and orders.
Remained aware of surroundings and secured cash to minimize loss potential.
Offered customers carry-out service at completion of transaction.
Checked personal identifications during alcohol and tobacco sales.
Maintained work area and kept cash drawer organized.
Processed customer payments quickly and returned exact change and receipts.
Built and maintained productive relationships with employees.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Teller
Metropolitan Bank
Havana, CUBA
03.2007 - 08.2013
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Verified customers' identification to ensure compliance with laws and regulations.
Balanced cash drawers on a daily basis.
Provided exceptional customer service while accurately processing routine transactions.
Assisted customers in opening new accounts and completing required paperwork.
Answered customer inquiries regarding bank products and services.
Explained account information to customers in detail as needed.
Processed wire transfers for customers both domestically and internationally.
Researched discrepancies between actual cash amounts and records of transactions for accuracy.
Cross-sold additional bank products when applicable to meet customer needs.
Performed daily reconciliation of teller drawer within established limits.
Maintained confidentiality of all customer records and information according to company policies.
Explained the features of various banking products available to customers.
Identified opportunities to refer customers to other areas of the bank for additional services.
Handled large volumes of currency quickly and accurately with minimal errors.
Identified fraudulent activity or suspicious behavior immediately reported it to management.
Reported any operational issues or system problems that occurred during shift promptly.
Followed up on requests from customers in a timely manner.
Adhered strictly to all security procedures related to handling money at the teller window.
Continuously updated knowledge about banking products, services, policies and regulations.
Maintained confidentiality of bank records and client information.
Built and maintained client relationships through quality, personalized interactions.
Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Delivered exceptional service to customers in person or over telephone.
Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Adhered to financial services security and audit procedures.
Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Directed specific questions to appropriate branch personnel.
Identified and reported suspicious behavior to security personnel as appropriate.
Trained employees on cash drawer operation.
Opened new checking, savings and lines of credit for customer accounts.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate.
Resolved problems or discrepancies concerning customers' accounts.
Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Received and counted daily inventories of cash, drafts and checks.
Identified transaction errors when debits and credits did not balance.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Performed special services for customers, ordering bank cards and checks.
Received mortgage and other loan payments, verifying payment dates and amounts due.
Verified amounts and integrity of every check or funds transfer.
Prepared official checks for customer and internal bank needs.
Reported daily averages and shortages to operations department.
Leveraged customer service and sales abilities to consistently meet performance goals.
Transmitted orders to supply cash to meet daily needs.
Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
Acted as pivotal point of contact between bank branches regarding guidelines and practices.
Liaised between bank branches regarding best practices and operations.
Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
Store Assistant
STORE
Havana, CUBA
08.2002 - 01.2007
Developed and implemented custom e-commerce solutions for clients.
Integrated payment gateway systems into existing web applications.
Analyzed customer requirements to determine best system architecture for new projects.
Created database schemas, stored procedures, and queries to optimize performance of e-commerce websites.
Configured server settings and security protocols to ensure data integrity and privacy compliance.
Tested code on various browsers and platforms to ensure cross-browser compatibility.
Resolved issues related to website configuration, integration, and deployment processes.
Built RESTful API's using Node.js, Express.js, PHP or other technologies as needed.
Designed user interfaces with HTML5 and CSS3 standards for e-commerce websites.
Optimized shopping cart functionality according to customer needs using JavaScript libraries like jQuery or AngularJS.
Implemented search engine optimization techniques for improved organic rankings in major search engines such as Google and Bing.
Collaborated with graphic designers to create attractive layouts that meet customer expectations while adhering to usability principles.
Developed automated scripts for importing product catalogs from third party vendors into the client's website database structure efficiently and accurately.
Maintained up-to-date knowledge of industry trends in order to make appropriate recommendations regarding technology solutions for clients' businesses.
Provided technical support for customers experiencing problems with their online stores or checkout process.
Managed source control repositories such as GitLab or GitHub during development cycles.
Performed unit tests prior to releasing code updates into production environment.
Monitored website performance metrics such as page load speed, uptime, error logs, using analytics tools like Google Analytics or Adobe SiteCatalyst.
Utilized content management systems such as WordPress or Magento when necessary.
Deployed eCommerce applications onto cloud hosting providers such as Amazon Web Services.
Built layouts according to customer parameters using HTML5 and CSS3.
Designed websites, portals and large-scale web applications for multiple clients.
Redesigned sites to enhance navigation and improve visual appeal.
Implemented improvements to boost site performance.
Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Designed visual and graphic images to use on multiple platforms.
Validated code for proper structuring, security and compatibility with different browsers, devices or operating systems.
Troubleshot, tested and remedied issues before software deployment.
Maintained strong education in latest technologies, software and hardware products for use in various projects.
Established hosting for each website and completed go-live process by uploading sites to host account.
Completed design projects to meet budget, equipment, performance and legal requirements.
Defined and conducted design processes at all stages, including research, conceptualization, testing and implementation.
Reviewed project specifications and devised solutions for use across multiple websites.
Gathered, defined and translated client requirements into product stories and actionable tasks.
Conducted backups of Web files to local directories to prevent data loss.
Kept detailed documentation on test plans, procedures and end results.
Determined job priorities for multiple projects and communicated sequencing, priorities and timelines to entire team.
Translated concepts into user flows, wireframes, mockups and prototypes to promote positive intuitive designs, site interactions and user experiences.
Identified issues with security system performance logs and notified appropriate personnel.
Delivered end-user training on content management systems allowing staff to make easy updates and maintenance to website without developer assistance.
Created and implemented firewalls, encryption strategies and other critical security measures.
Greeted customers and provided assistance with product inquiries.
Processed customer payments using cash register and credit card machines.
Stocked shelves, organized displays, and rotated merchandise for freshness.
Sorted items into appropriate departments to ensure efficient store operations.
Assisted customers in finding desired products throughout the store.
Maintained cleanliness of sales floor and backroom areas.
Utilized inventory management system to track stock levels and replenish as needed.
Set up promotional displays to attract customers to specific products or sales events.
Provided guidance on product use, operation, maintenance, and troubleshooting techniques.
Resolved customer complaints in a professional manner while adhering to company policies.
Prepared purchase orders for new inventory based on customer demand trends.
Verified accuracy of incoming shipments by comparing contents against invoices and purchase orders.
Received deliveries from vendors and ensured proper storage in designated areas.
Inspected returned merchandise for damage before processing refunds or exchanges.
Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
Attended team meetings to discuss current procedures and develop strategies for improvement.
Cleaned and tidied store to reduce health and safety hazards.
Interacted with customers to identify needs and preferences.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Helped customers make purchases by demonstrating, describing and recommending products.
Delivered exceptional sales services to improve customer satisfaction.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Organized store by returning merchandise to proper areas and restocked displays.
Recommended merchandise to customers based on needs and preferences.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Maintained records related to sales for store management.
Education
GED -
ECONOMY SCHOOL
HAVANA CUBA
03-2002
Skills
Youth development
Social Perceptiveness
Background Checks
Emergency Procedures
Certification
TRADE TECHNICIAN, BANK CLERK, ACCOUNTING AND FINANCE