TAIMOOR AFRIDI

• Dealt with potential conflict situations in controlled and professional manner.
• Increased guest satisfaction by providing expert knowledge on local hot spots, bars, restaurants and attractions.
• Stayed observant and vigilant throughout service, promptly reporting suspicious behaviour or criminal activity to [Job title].

• Resolved customer issues related to mobile services and enhanced overall satisfaction.

Monitored premises to ensure safety and security at Irish Rover Pub.

• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Maintained maximum security by quickly reporting safety breaches to senior management or local authorities.
• Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
• Responded promptly to incidents requiring security intervention, managing situations productively and professionally.