Taimoor Basit

Copy and Print Supervisor

Staples

05.2023 - Current

Managed a team of dedicated print associates, ensuring optimal performance and exceptional customer service.
Reviewed completed projects for quality assurance before delivery, guaranteeing consistent results that exceeded client expectations.
Tracked departmental metrics to identify areas for improvement and implemented targeted strategies for enhancement.
Ensured seamless handover of projects by maintaining comprehensive documentation and clear communication with team members.
Collaborated with sales team to develop customized print solutions that met clients'' unique requirements.
Adhered to safety protocols when operating equipment, prioritizing employee well-being at all times.
Implemented preventive maintenance programs for printing equipment, minimizing downtime due to technical issues.
Achieved higher levels of customer satisfaction by resolving complaints professionally and promptly.
Established a reputation as an expert resource among colleagues through continuous learning about industry trends and technological advancements.
Maintained a clean and organized workspace, contributing to a positive work environment for staff members.
Streamlined order processing systems, reducing errors and increasing overall productivity within the department.
Coordinated large-scale printing projects, ensuring timely completion and client satisfaction.
Assisted customers in selecting appropriate materials and formats for their print orders, ensuring satisfaction with the final product.
Provided ongoing training to staff members to enhance their technical skills and promote professional growth.
Conducted regular inventory checks, maintaining adequate stock levels to meet customer demands.
Increased efficiency by streamlining print and copy processes, resulting in faster turnaround times for customer orders.
Enhanced operational efficiency by developing new workflows and procedures based on industry best practices.
Created customized options and solutions to meet customer unique copy and printing needs.
Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
Entered customer orders in POS register system and created invoices to collect accurate payment.
Provided mounting and laminating support to preserve and protect documents and photos.
Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
Completed complex customer orders accurately and within quoted time limit.
Moved and lifted up to Number pounds to complete stocking and maintenance tasks.
Engaged business customers by explaining latest store promotions to drive sales of copy and print services.
Assessed customer needs to deliver satisfactory experiences.
Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Educated staff on strategies for handling difficult customers and challenging situations.
Trained newly hired sales team in upselling techniques.
Mentored new sales associates to contribute to store's positive culture.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Promoted business' development by building and maintaining relationships with new clients.

In Store Shopper

Whole Foods Market Inc

12.2023 - 06.2024

Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Demonstrated speed and accuracy in order item selection.
Selected best-quality perishable items such as meat and produce.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Consistently met deadlines and quality goals for accuracy and timeliness.
Verified each item matched order sheet's description.
Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
Observed store's safety regulations while engaged in product fulfillment activities.
Scanned each item's barcode before item's removal from shelf.
Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Assisted in training new hires on store protocols, fostering a supportive learning environment for all employees.

Cashier

Grocery Store

06.2019 - 04.2024

Help People find things around the store
Translate if needed
Help put stuff on the shelves
Help around the store

Phone Store

06.2018 - 09.2018

Helped People pay their Phone Bills
Helped with selling Items
Helped with translating if needed

Summary

Overview

Work History

Copy and Print Supervisor

In Store Shopper

Cashier

Education

High School -

Skills

Activities

Languages

Timeline

In Store Shopper

Copy and Print Supervisor

Cashier

High School -

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