Taimoya R. Johnson
Washington,DC
Summary
Professional expert for prepared impactful roles in safety and administration. Extensive experience in maintaining secure environments, processing inspections efficiently and proactively addressing potential threats. Execute collaborative teamwork constantly and very adaptable to frequent changes in the work environment . Key skills include vigilance, attention to detail, and effective communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Museum Protection Officer (MPO)
Smithsonian Institution (SI) Office of Protection Services (OPS) - GS-0085-06
Washington, Dc
04.2024 - Current
- July 2024 Sworn in as an Armed Federal Commissioned, Museum Protection Officer (MPO) for the Smithsonian Institution (SI)
- Train and qualify with a Glock 47.
- Trained on a thirty-eight (38) caliber, Smith and Wesson Revolver.
- August 2024 Selected to participate with the Honor Guard.
- Trained new personnel on safety procedures and emergency response techniques.
- Responded promptly to incidents, minimizing disruptions and ensuring visitor safety.
- Analyzed security reports to improve strategies and mitigate risks effectively.
- Coordinated with staff to maintain compliance with institutional safety regulations.
- Provide customer service to visitors, employees, and team members.
- Assisted supervisors with staff scheduling and administrative duties.
- Maintained and updated time, attendance records, books, leave documentation, managed staff schedules, and attendance tracking.
- Follow written and oral instructions of officer rules, procedures, and methods to perform security duties.
- Observe and report all suspicious activities.
- Assist contractors by providing temporary access badges.
- Conducted routine inspections and risk assessments to identify potential vulnerabilities.
- Perform a physical check of all Smithsonian Institution federal government badges by inspecting the expiration dates, names and photos.
- Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
- Supported event planning teams with risk assessments and tailored security plans to ensure the safety of all attendees.
- Protect SI treasures, employees, visitors, grounds, crime scenes and ensure the safety/security for visitors and employees.
- Maintain radio contact with the Quad control room and officers.
- Prevent thefts, harassments, vandalism, trespasses, assaults, fires, accidents & crimes.
- Trained and tested in Hazmat, Safety, First Aid, CPR, AED & Fire safety
- Perform fire and shelter drills in accordance.
- Eligible to Detain and arrest all violations in accordance with title 40.
- Possess a working knowledge of the constitutional amendments, state and local laws.
- Demonstrated exceptional attention-to-detail within daily tasks, contributing to a reduction in security vulnerabilities.
- Maintained a safe environment for staff and visitors with regular safety inspections and adherence to established protocols.
Unarmed Security Guard
Allied Universal Security Services
Washington, Dc
02.2023 - 04.2024
- I worked as a Federal Government contractor for Allied Universal Security Services, as an unarmed security guard.
- Monitored premises to prevent theft, vandalism, and unauthorized access.
- Conducted routine and non-routine inspection to ensure compliance with security/safety requirements.
- Performed duties at the X-ray machine by operating a handheld wand to scan visitors, packages, briefcases, purses and suitcases for any contraband, illegal narcotics, weapons, alcohol, or any other illegal items
- Trained four (4) or more officers on regulations, policies, safety, and customer service.
- Observed and reported all suspicious activities.
- Communicated verbally, clearly, and concisely with security team.
- Evacuated public and staff during emergencies.
- Maintained radio contact with , (OPS) control room, OPS supervisors, officers, and Allied Universal security team.
- Documented daily activities and irregularities in detailed reports for management review.
- Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
Concierge
Hire One Staffing Agency
Washington, D.C.
03.2019 - 02.2021
- Provided exceptional customer service by greeting residents and assisting employees or visitors as the front desk receptionist.
- Responsible for Scheduling resident appointments and maintaining visitation schedules.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Provided exceptional guest services, addressing inquiries and resolving issues promptly.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Created spreadsheets, organized reported notes, and given oral instructions to staff during emergencies.
- Provided a full range of assistance and technical duties in support, provided administrative support, to ensure timely workflow and smooth office operations.
- Conducted routine and non-routine inspection to ensure compliance with security/safety requirements.
- Responsible for answering phone calls, transferring calls to the appropriate manager(s), scheduling events, and solving any issues via email.
- Maintained detailed records of guest preferences to personalize future visits.
Work study/STEM Major
STEM Center for Research and development
University Of The District Of Columbia
09.2018 - 04.2020
- Worked as a administrative assistant, at the University of the District of Columbia Campus.
- Attended student/faculty Journal Club, for collaborative training and professional development.
- Maintain spreadsheets, access logs, and memos for visitors that came for their appointment with the UDC staff members.
- Provided a full range of assistance with technical issues and providing administrative support, to ensure consistent workflow and smooth project operations.
- Responsible for staying in consistent communication with Alumni staff with any changes.
- Developed unique, innovative ideas and activities for STEM faculty and students.
- Prepared a communication board for memos, invoices, reports, and other correspondence
- Finished assignments and projects when given by the supervisor before the deadline.
- Coordinated Microsoft PowerPoint presentation for meetings, presented to the senior staff to ensure proper procedures.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information, and provided solutions to problems.
Education
PMP Certification Exam Prep Course 35 PDU Hours - Project Management
Andrew Ramdayal
Biology
University of The District of Columbia - Main Campus, (UDC)
High School Diploma -
Perry Street Preparatory Public Charter School
Washington, D.C.06.2015
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Spreadsheets
- Type 35 wpm
- Customer Service Skills
- Scheduling
- Organization skills
- Workplace safety
- Problem-solving
Accomplishments
- Volunteer by assisting Mr. David Grogan’s political campaign staff.
May 2022- 2023
- A member of the Office of Protection Services (OPS) Honor Guard
August 2024- precent
Certification
Received AED, CPR and First Aid Training and Certification, Safety Training.
Timeline
Museum Protection Officer (MPO)
Smithsonian Institution (SI) Office of Protection Services (OPS) - GS-0085-06
04.2024 - Current
Unarmed Security Guard
Allied Universal Security Services
02.2023 - 04.2024
Concierge
Hire One Staffing Agency
03.2019 - 02.2021
Work study/STEM Major
STEM Center for Research and development
09.2018 - 04.2020
PMP Certification Exam Prep Course 35 PDU Hours - Project Management
Andrew Ramdayal
Biology
University of The District of Columbia - Main Campus, (UDC)
High School Diploma -
Perry Street Preparatory Public Charter School