Taina Gomez
Copiague,NY
Summary
To obtain an entry level position utilizing my skills, education and training in the health care industry.
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Urgent Health
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Express Medical Care
Receptionist
03.2023 - 06.2024
- Managed inventory of medical supplies and equipment maintenance checks.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Supported administrative staff by processing payments.
- Prepared treatment rooms for patient examinations.
- Maintained clean and organized examination rooms following OSHA guidelines.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained accurate patient records, including medical histories.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Provided outstanding customer service to patients both in-person and over the phone.
Customer Service
Netell USA
01.2021 - 02.2022
- Contact individuals via telephone
- Handle inbound and outbound calls in a friendly and supportive call center environment.
Private Tutor
01.2020 - 01.2022
- Provided Math, Reading and English tutoring services to student with ADHD using positive reinforcement.
Receptionist
Marliyn Nail Salon
07.2020 - 11.2021
- Greeted clients, walking them to the proper station
- Booked and confirmed appointments via phone
- Processed transactions (cash and credit cards) and issued receipts
- Assist with removal of Acrylic nails.
Education
High School Diploma -
Walter G O'connell Copiague High School
Copiague, NY06-2023
Skills
- Microsoft Word & PowerPoint
- Google docs & slides
- Patient Care Coordination
- Sterilization techniques
- Problem-solving capabilities
- Vital signs monitoring
- Infection control procedures
- Patient Scheduling
- HIPAA Compliance
- Patient-focused care
- Medical Terminology
- Phlebotomy
- Payment Collection
- Wound care and irrigation
- Customer Service
- Restocking lab supplies
- Medical terminology in English
- First Aid
- CPR
Timeline
Medical Assistant
Urgent Health
05.2024 - Current
Express Medical Care
Receptionist
03.2023 - 06.2024
Customer Service
Netell USA
01.2021 - 02.2022
Receptionist
Marliyn Nail Salon
07.2020 - 11.2021
Private Tutor
01.2020 - 01.2022
High School Diploma -
Walter G O'connell Copiague High School
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