Experienced leader with a decade-long track record in strategic planning and problem-solving. Proficient in team development, process optimization, and boosting productivity. Possesses a deep understanding of industry trends, excellent communication skills, and a knack for identifying and implementing strategic improvements.
-Improved communication among staff and leadership
- Analyzed operations reports for trend understanding
- Managed maintenance and repairs for facility improvement
- Achieved and maintained 92% occupancy
- Coordinated collection efforts for delinquent tenants
- Conducted premises tours for potential tenants
- Handled staff performance appraisals and disciplinary actions
- Adjusted store operations for effective merchandise display
- Boosted store sales by over $30,000
- Monitored store team performance for operational improvement
- Managed 100 employees in a flagship store
- Coordinated work schedules with a $23,000 budget
- Reduced staff tardiness by implementing strict attendance guidelines
- Assisted in opening new stores on the East Coast
Customer relations specialist
CoF S12, S13, F40 and F60