TAINA J. SAINT AMAND
Royal Palm Beach
Summary
Friendly and organized Receptionist with excellent interpersonal skills and a positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing a welcoming environment and ensuring smooth daily operations.
Overview
5
5
years of professional experience
Work History
Receptionist
Avante at Lake Worth
09.2024 - Current
- Greeted incoming family members and other visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed transportation appointments and communicate with residents.
- Answered phones promptly and directed incoming calls to correct offices and rooms.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict HIPPA confidentiality standards.
- Communicated with nurses and administrative staff to keep up to date with incoming and outgoing residents.
- Helped maintain office security by monitoring visitor access and ensuring everyone signed in and out of the building.
Vitality Expert
Vidavii
04.2024 - 07.2024
- Advising clients in discovering longevity in their health and wellbeing by providing personalised advice on how they can contain good health
- Providing nutritional recommendations as well as establishing exercise goals and implementing lifestyle changes where needed
- One on one client consultation: Ensuring each client receives detailed information about their health and wellbeing by going over their body scans thoroughly with them
- Organization: Keeping a record of all client interaction and progress in order to adjust or continue using the same wellness regimens
- Client education: Keeping clients up to date with all changes and trends in the wellness sector
- Providing resources for healthy living practices
Receptionist
58 Wellbeing Centre
04.2023 - 07.2024
- Front desk receptionist working in a team of many other highly qualified and respectable individuals to provide a wonderful service to our clients in need of naturopathic and holistic services
- Constantly making sure CRM is a top priority
- Answering phone calls and email correspondence regarding room bookings and rental prices
- Collecting and recording payments via, bank transfer or card payments including Visa, Mastercard and AMEX
- Showcasing a great relationship between ourselves and our customers
- Helping guide patients to their desired locations
- Keeping in contact with the various therapists on and off-site in order to carry out a smooth day to day work environment
- Being familiar with every therapists’ need in order to provide a high level of satisfaction
- Keeping a neat and tidy work environment throughout the day, to upkeep our office at all times
- Being attentive, ready to learn and more importantly ready to help
- Upholding the core values of the company at all times to represent 58 Wellbeing as it should be represented
Student Worker
Kingston University
10.2022 - 07.2023
- Constructed a questionnaire alongside 4 other student workers regarding barriers that level 4 and 5 students may face coming from previous educational institutes prior to beginning a university degree
- Presented and distributed these questionnaires to peers within our cohort
- Input of data regarding how everyone answered these questions to later present these findings nationally in hopes for possible change that may benefit us and our peers
Youth Volunteer
Good Samaritan Medical Centre
06.2020 - 03.2021
- Worked alongside other student volunteers and hospital staff throughout a range of different sectors including nurses and check in personnel under volunteer directors’ instructions
Education
Bachelor of Science - Biomedical Science (hons)
Kingston University
06.2025
High school diploma -
Royal Palm Beach Community High School
06.2021
Skills
- Empathetic
- Effective communicator
- Computer literate
- Customer Service Oriented
- Positive attitude
- Adaptability
- Fast learner
- Organization skills
- Teamwork and collaboration
- Telephone skills
- Verbal and written communication
Languages
English
Native or Bilingual
French
Limited Working
Creole
Native or Bilingual
Timeline
Receptionist
Avante at Lake Worth
09.2024 - Current
Vitality Expert
Vidavii
04.2024 - 07.2024
Receptionist
58 Wellbeing Centre
04.2023 - 07.2024
Student Worker
Kingston University
10.2022 - 07.2023
Youth Volunteer
Good Samaritan Medical Centre
06.2020 - 03.2021
High school diploma -
Royal Palm Beach Community High School
Bachelor of Science - Biomedical Science (hons)
Kingston University
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