Taina L. Aponte
New York,NY
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
GlacierPoint Enterprises
Brooklyn, NY
10.2024 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Maintenance Manager
Fresh Air Cleaning Services
New York, NY
08.2020 - 11.2023
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
Head Housekeeper
Comfort Inn & Suites
San Antonio, TX
01.2015 - 06.2020
- Collaborated with other departments to ensure seamless guest experiences throughout their stay at the property.
- Implemented quality assurance measures that monitored the performance and effectiveness of the housekeeping team, leading to consistently high levels of service.
- Mentored new employees, fostering a positive work environment that promoted personal growth and skill development.
Skills
- Fast and efficient service worker
- Exceptional interpersonal skills
- Strong attention to detail
- Courteous and helpful
- Good communication
- Highly adaptable individual with proven capacity to succeed in fast- paced and changing workplace settings
Summary
Dynamic and adaptable professional with exceptional interpersonal skills, honed at Auntie Anne's, where I consistently delivered outstanding customer service in a fast-paced environment Proven ability to maintain high standards of quality and safety, while effectively managing food preparation and service Strong attention to detail and commitment to excellence in all tasks
Hobbies and Interests
🏊♀️🏖✈🎮🎵📸📚
Timeline
Customer Service Cashier
GlacierPoint Enterprises
10.2024 - Current
Maintenance Manager
Fresh Air Cleaning Services
08.2020 - 11.2023
Head Housekeeper
Comfort Inn & Suites
01.2015 - 06.2020